Johnson & Johnson

Manager, Commercial Education – Curriculum Design, Strategy

Johnson & Johnson

full-time

Posted on:

Location Type: Hybrid

Location: Cincinnati • New Jersey • Ohio • United States

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Salary

💰 $102,000 - $177,100 per year

About the role

  • Lead the design and global adoption of a unified sales methodology (including Challenger) and execute scalable curricula that accelerate sales performance across the US and Rest-of-World (RoW).
  • Strategize, execute, and implement role-based sales enablement curricula aligned to our upcoming CRM launch, building behavioral adoption from day one.
  • Build and execute a global Challenger adoption strategy—including stakeholder onboarding, role-based learning paths, train-the-trainer programs, and reinforcement plans.
  • Partner with regional sales leaders to localize content and ensure applicability across markets; implement change management plans (communications, leader toolkits, success stories) to drive sustained behavior change.
  • Create engaging, scalable learning experiences using ADDIE, SAM, and adult learning principles tailored to commercial roles (e.g., account executives, territory managers, managers).
  • Leverage LMS, eLearning authoring tools, and emerging technologies(microlearning, mobile learning, simulations, scenario-based practice, coaching nudges) to deliver modern, role-relevant training.
  • Develop in-product guides, quick reference materials, playbooks, and coaching toolkits for frontline managers to reinforce CRM behaviors.
  • Implement methods for assessing training needs using performance reports, customer feedback, CRM analytics, win/loss insights, and benchmarking.
  • Collaborate with sales leadership, marketing, clinical, regional education teams, and global partners to ensure learning solutions align with strategic priorities and market needs.
  • Maintain in-depth knowledge of products, services, policy, and commercial best practices, ensuring training aligns to company vision and customer needs.
  • Provide guidance to junior instructional designers and cultivate a culture of continuous learning and innovation.

Requirements

  • 6–8 years of relevant experience in instructional design, learning & development, commercial education, or commercial functions.
  • Bachelor’s Degree required; advanced degree or equivalent in a related field, preferred
  • Demonstrated experience with content creation and digital learning/authoring tools (e.g., Articulate, Rise, Captivate, Vyond, Adobe).
  • Proven ability to work independently with minimal direction as an individual contributor and developing subject matter expert.
  • 2+ years of instructional design experience focused on adult learners.
  • Experience in medical device, healthcare, or commercial sales environments.
  • Formal training or certification in Instructional Design (e.g., Langevin, ATD, CPTD).
  • Experience applying adult learning theory, needs analysis, and learning evaluation models (e.g., Kirkpatrick).
  • Global/OUS experience designing or implementing commercial learning in multiple regions.
  • Strong business acumen with the ability to translate strategy into learning solutions that support growth objectives.
  • Track record of cross-functional partnerships and stakeholder alignment across sales, marketing, clinical, and global teams.
  • Vendor management experience (selection, SOW, budget, QA, delivery).
  • Proven project management, negotiation, and consulting skills.
  • Experience with CRM enablement (e.g., translating workflows into role-based learning; defining adoption metrics; creating leader reinforcement tools).
  • Up-to-date knowledge of innovative L&D standards (learning science, microlearning, mobile-first, spaced practice, coaching).
  • Familiarity with LMS administration, analytics dashboards, and performance reporting.
Benefits
  • medical
  • dental
  • vision
  • life insurance
  • short- and long-term disability
  • business accident insurance
  • group legal insurance
  • 401(k)
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designadult learning theoryneeds analysislearning evaluation modelscontent creationdigital learning toolsCRM enablementproject managementvendor management
Soft Skills
independent workcross-functional partnershipsstakeholder alignmentbusiness acumennegotiationconsultingcontinuous learninginnovation
Certifications
Instructional Design certificationLangevinATDCPTD