Senior Analyst, Business Process Quality
Johnson & Johnson
full-time
Posted on:
Location Type: Hybrid
Location: Schaffhausen • Switzerland
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Job Level
About the role
- Serve as PQM process owner for selected QMS processes, including Internal Audits.
- Provide back-up support for other systems such as NC/CAPA, Change Control, Document Management, and Training.
- Assume additional ownership of tactical support systems over time (e.g., COMET STAR user), ensuring compliance, system access, and oversight.
- Actively participate in councils and forums related to QMS processes.
- Continuously improve processes and systems to enhance efficiency and effectiveness.
- Support Quality Review Meetings, metrics, and dashboards for PQM and TDS.
- Provide budget support for PQM, including headcount oversight, LRFP, and BP planning (currently for PQM-base and ECSQ), in alignment with other team members.
- Support onboarding and training of new team members as well as document management and training activities to maintain PQM’s operational continuity.
Requirements
- Bachelor’s degree required, preferably in Pharmaceuticals, Chemistry, Engineering, Sciences, or a related field.
- Proven experience in a regulated industry (pharmaceuticals, medical devices, biotechnology), preferably in Quality Assurance or Quality Engineering.
- Experience in supporting or leading audits, NC/CAPA and/or change control activities.
- Familiarity with budget and business support activities, including relevant systems and tools.
- Strong written and verbal communication skills, with the ability to clearly present quality risks, decisions, and recommendations to cross-functional partners.
- Demonstrated ability to manage multiple priorities, work independently, and adapt in a dynamic environment.
- Global mindset with collaboration and relationship-building capabilities.
- Ability to identify, influence, and implement effective solutions.
- Fluency in English is required.
Benefits
- Equal Opportunity Employer
- Inclusive interview process
- Accommodations for individuals with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Quality Management System (QMS)Internal AuditsNC/CAPAChange ControlDocument ManagementTrainingBudget PlanningMetricsDashboardsQuality Assurance
Soft Skills
written communicationverbal communicationrelationship-buildingcollaborationadaptabilityindependenceprioritizationproblem-solvinginfluencepresentation skills