Senior Sales Support Specialist

Johnson & Johnson

full-time

Posted on: 1/9/2026

Location Type: Hybrid

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💰 $79,000 - $127,650 per year

About the role

Collaborates with a defined geography of sales leaders and sales consultants, to identify and action opportunities to accelerate revenue collection post-surgery.
Proactively builds strong and inclusive relationships with business partners based on integrity and trust.
Analyzes and reconciles order acknowledgement, purchase order, and invoice data to solve billing problems and close open purchase orders.
Achieves open order reduction goals for specified geography by analyzing customer trends and working with sales organization to resolve mismatches and discrepancies.
Proactively identifies new insights to support business decisions and sales operations needs, including system enhancements, process improvements and other activities.
Ad-hoc projects as required.

BA/BS with 4 years minimum business experience in logistics, finance, marketing, commercial operations, and/or related experience.
Successful experience with leading and coordination of projects across multiple teams and partners.
Strong history applying sophisticated excel and Microsoft office applications.
Excellent communication skills, both written and verbal, with proficiency in interacting across all organizational levels required.
Creative problem-solving skills are required.
Ability to work independently and collaborate with various levels of management and external customers is required.
Experience in data management, analysis and visualization, with proven track record to connect the analysis to insights that inspire action.
Strong digital literacy used in business reporting required.
Ability to effectively develop and present oral presentations.
SAP experience preferred.
Experience with inventory and sales analysis preferred.
Experience with process improvement preferred.

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year.
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year.
Holiday pay, including Floating Holidays –13 days per calendar year.
Work, Personal and Family Time - up to 40 hours per calendar year.
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year.
Caregiver Leave – 80 hours in a 52-week rolling period.
Volunteer Leave – 32 hours per calendar year.
Military Spouse Time-Off – 80 hours per calendar year.

Tip: use these terms in your resume and cover letter to boost ATS matches.

data managementdata analysisdata visualizationExcelMicrosoft OfficeSAPinventory analysissales analysisprocess improvement

communication skillsproblem-solving skillscollaborationrelationship buildingindependencecreativitytrustintegrity

BABS