Johnson & Johnson

Human Factors Engineer

Johnson & Johnson

full-time

Posted on:

Location Type: Hybrid

Location: Cincinnati • New Jersey • Ohio • United States

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Salary

💰 $76,000 - $121,900 per year

About the role

  • Supports human factors efforts for programs from concept through post market release, supporting and influencing usability activities for product lines and programs with oversight from more senior members of the IDHF/UX team
  • Support user research and insights discovery through design thinking, planning, coordination, observation, data collection, analysis, documentation and collaboration with cross-functional teammates
  • Develop a good understanding of intended use environments gained through time spent in the field at a couple of locations and a good understanding of intended user populations formed through user interactions
  • Work on usability problems of diverse scope that impact broader program team and business milestones
  • The Human Factors Engineer will be mentored by more senior members of the IDHF/UX team to execute project deliverables and will be required to collaborate with third party contractors/consultants in the execution of usability research activities
  • Leverage human factors standards and best practices to inform new product designs and ensure concepts support safe, effective, and satisfying use
  • Support the planning, fielding, and reporting of various user research activities, including ethnography, focus groups, formative usability tests, and HF validation (summative usability) tests
  • Consolidate user feedback into meaningful design insights and actionable recommendations
  • Perform thoughtful and thorough root cause analysis for use-related problems that arise during hands-on usability tests
  • Develop an understanding of the use environments and participate in the creation of user workflows
  • Understand the regulatory imperative for medical device human factors, including relevant human factors standards and guidance documents
  • Contribute to human factors documentation, including formative and summative test plans and reports, expert reviews, use-related risk analyses, use specifications, known problems analyses, and Human Factors Engineering reports
  • Author study documentation (e.g., informed consent forms, study participant recruitment screeners, moderator's guides, use error checklists)

Requirements

  • BS/BA Degree in Human Factors Engineering (HFE), Usability Engineering, Cognitive Science, Anthropology, or equivalent; Post-Graduate Degrees (MS, PhD) are a plus
  • Minimum of 2 years’ human factors/usability engineering experience/use case validation testing or equivalent experience in product development and customer interactions is required
  • Experience in the planning and execution of all aspects of the HFE process including ethnographic research, formative and summative studies, documentation for design control and risk management, including moderating of studies is required
  • Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards
  • Strong knowledge of human factors principles; working knowledge of task and use-related risk analysis methods
  • Knowledge of user interface and user experience principles for hardware and software, workload, human perception and cognition
  • Basic knowledge of anthropometrics, biomechanics, and physiology
  • Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations
  • Experience in ability to negotiate with stakeholders and provide disposition feedback and/or suggestions for edits or new entries
  • Experience performing root cause analysis for use-related problems
  • Experience partnering with R&D, Marketing and Development teams to define and act as a guardian in upholding the best usability practices
  • Medical Device product development or experience is a strong plus
  • Clinical experience and/or professional experience/degrees in software development and/or GUI development is a strong plus
  • Must be able to commute into the Cincinnati, Ohio or Raritan, NJ office at least three days per week
  • Ability to travel up to 20%, domestic and international is required
Benefits
  • medical, dental, vision, life insurance
  • short- and long-term disability
  • business accident insurance
  • group legal insurance
  • consolidated retirement plan (pension)
  • savings plan (401(k))
  • 120 hours vacation per calendar year
  • 40 hours sick time per calendar year
  • 13 days holiday pay, including floating holidays per calendar year
  • work, personal and family time up to 40 hours per calendar year
  • 480 hours parental leave within one year of the birth/adoption/foster care of a child
  • 30 days condolence leave for an immediate family member: 5 days for an extended family member
  • 10 days caregiver leave
  • 4 days volunteer leave
  • 80 hours military spouse time-off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
human factors engineeringusability engineeringethnographic researchformative studiessummative studiesrisk managementroot cause analysistask analysisuser interface principlesuser experience principles
Soft skills
collaborationcommunicationnegotiationdata analysisdocumentationinsight consolidationproblem-solvingmentorshipstakeholder engagementfield observation
Certifications
BS/BA Degree in Human Factors EngineeringPost-Graduate Degrees (MS, PhD)