Johnson Controls

AHU Aftermarket Parts Application Engineer

Johnson Controls

full-time

Posted on:

Location Type: Remote

Location: Remote • Pennsylvania • 🇺🇸 United States

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Salary

💰 $57,000 - $81,000 per year

Job Level

Mid-LevelSenior

About the role

  • Provide sales and technical support to the Field Sales and Service organization, end users and contractors for aftermarket product offerings
  • Quote and process incoming orders and ensure accuracy and efficiency in data entry
  • Manage order entry, order status, follow up with suppliers, and create new customer profiles
  • Support Global Airside Field Sales & Service organization and Product Service Department
  • Provide selling support via Sales Force and email inquiries from field offices, contractors and end users
  • Work with suppliers, JCI factories and Engineering teams to provide part numbers, pricing and delivery for Airside Aftermarket parts
  • Utilize system databases to provide parts pricing and freight estimates
  • Coordinate archive data requests with internal retention center to support Airside agents and JCI Sales and Rep/Agents
  • Resolve RMA issues that arise with customer orders
  • Identify continuous improvement opportunities through day-to-day support activities
  • Promote and enhance aftermarket product offerings for purchase
  • Work with suppliers and manufacturing plants to increase sales through price discounts, premium shipping, quantity breaks

Requirements

  • Bachelor’s degree in Mechanical Engineering
  • Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint)
  • Proficiency with Internet software, Sales Force and E-mail
  • Demonstrated knowledge of marketing and sales skills (preferred)
  • Must be based in the USA (position is remote for candidates based in the USA)
Benefits
  • This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-u

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryorder processingsales supportcustomer profile managementparts pricingfreight estimationRMA resolutioncontinuous improvementmarketing skillssales skills
Certifications
Bachelor’s degree in Mechanical Engineering
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