Chiller Product Technical Support Engineer
Johnson Controls
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $110,000 - $150,000 per year
About the role
- Provide technical support and risk identification for serviceability and safety
- Create and maintain technical literature and service bulletins
- Drive product reliability through Continuous Improvement Process
- Collaborate with quality management and engineering teams to improve overall lifecycle costs
Requirements
- Bachelor’s degree in Engineering or equivalent experience
- 5+ years’ experience with creating technical literature/documents and providing product technical support to customers
- Ability to analyze and solve complex product system problems
- Knowledge of controls, control panels, system wiring, and instrumentation
- Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint)
- Ability to write technical documents and literature
- Identifies and understands problems and opportunities by gathering, analyzing, and interpreting information
Benefits
- Competitive Bonus plan based on performance
- Competitive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportrisk identificationtechnical literature creationservice bulletinsContinuous Improvement Processproblem analysiscontrols knowledgesystem wiringinstrumentationtechnical document writing
Soft Skills
collaborationproblem-solvinganalytical skills
Certifications
Bachelor’s degree in Engineering