Sales and Licensing Fulfillment Specialist
Johnson Controls
full-time
Posted on:
Location Type: Office
Location: Manchester • United Kingdom
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About the role
- Supports sales, customer service, and business partners by managing software support agreement quotations and licensing.
- Ensures accurate, compliant, and timely quotation and license fulfillment.
- Operates across Salesforce, JD Edwards, and internal licensing tools.
- Manages high‑volume quotation requests and license fulfillment activities.
- Reviews licensing orders to ensure accuracy and compliance.
- Collaborates across departments to resolve licensing, billing, and order discrepancies.
- Processes updates to existing licenses and creates new licenses using internal tools.
Requirements
- Strong English proficiency (verbal and written).
- Proficiency with Microsoft applications (Excel, Outlook, Teams, etc.)
- Familiarity with Salesforce
- Familiarity with JD Edwards (preferred)
- Highly detail‑oriented and organized.
- Understanding of customer data management principles.
- Comfortable managing diverse tasks and shifting priorities.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quotation managementlicense fulfillmentcustomer data management
Soft Skills
detail-orientedorganizedcommunicationcollaborationtask management