Johnson Controls

National Account Manager, Security

Johnson Controls

full-time

Posted on:

Location Type: Hybrid

Location: San Leandro • California • United States

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Salary

💰 $94,000 - $148,000 per year

About the role

  • Develop and expand existing and new National Accounts within a defined territory
  • Provide input such as, relevant market information, sales and marketing strategies, vision and goals
  • Drive new sales opportunities with existing customers, positioning the company for success
  • Personally contact and secure new business accounts, typically with multiple site locations within the designated region
  • Lead all aspects of assigned accounts within their portfolio, including but not limited to: opportunity identification; pre-sales planning; deal execution; post sales installation planning and follow up; customer issue resolution relating to invoicing, service and other issues in order to ensure post-sales satisfaction and facilitate long term relationships with strong potential for repeat business
  • Achieve targeted sales growth for National Accounts at a rate and profit margin consistent with the national business plan
  • Drive wider and deeper account penetration with new and existing accounts through frequent proactive contact with accounts; building, growing and maintaining positive relationships with multiple departments (facilities, loss prevention, IT, finance) and key decision makers at multiple levels within customer organizations
  • Formulate a sound business plan to provide acceptable sales growth in accordance with established plan and market share targets
  • Work with Sales Director to meet profitability goals
  • Ensure responsiveness and service delivery through utilization of internal infrastructure including Customer Monitoring Centers (CMC’s), National Account Service Center (NASC), Business Operations, support team, and Johnson Controls sales & service offices (SSO’s)
  • Acts as a central point of contact to service existing or assigned account’s needs and requests
  • Provide current market information such as current trends, sales techniques, application of products in various markets, suggested marketing programs to the Sales Director
  • Working with management and Corporate Marketing, implement promotional programs
  • Establish and maintain a high level of quality and timely service to customers for maximum retention
  • Maintain and grow RIF base for assigned accounts

Requirements

  • College Degree in Sales/Marketing or other related field preferred
  • Minimum of five (5) years of commercial sales experience, including three (3) years of major accounts sales of electronic security or related validated experience within a large corporation
  • Proven sales ability with high-level corporate contacts
  • Ambitious attitude, leadership ability and ability to be a great teammate at all levels
  • Excellent oral and written communication skills
  • Ability to comprehend and make valid contributions to developing a business plan, including sales and marketing strategies
  • Ability to Travel 25%+
Benefits
  • Competitive salary
  • Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
  • Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
  • An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
  • On-the-job and cross-training opportunities
  • A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
  • JCI Employee discount programs (The Loop by Perk Spot)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales strategiesmarket analysisbusiness planningaccount managementcustomer issue resolutionsales growthaccount penetrationpromotional programssales techniqueselectronic security
Soft Skills
leadershipcommunicationteamworkrelationship buildingambitious attitudeproblem-solvingcustomer serviceresponsivenesscollaborationadaptability
Certifications
College Degree in Sales/Marketing