Johnson Controls

Technical Analyst

Johnson Controls

full-time

Posted on:

Location Type: Remote

Location: ColoradoWisconsinUnited States

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Salary

💰 $85,000 - $107,000 per year

About the role

  • Lead operations and maintain cross-platform mobile applications developed in Microsoft MAUI and other mobile frameworks
  • Collaborate with development and testing teams to problem solving and enhancing mobile applications and interfaces
  • Modify/Write clean, maintainable, and efficient code while adhering to best practices in software maintenance
  • Analyze, triage, and troubleshoot issues in existing applications, coordinate application teams, and provide timely resolutions
  • Stay updated with the latest trends and advancements in mobile application development and propose improvements to enhance application performance and user experience
  • Assist with ServicePower configuration changes (e.g., adding technicians, updating schedules)
  • Support ServicePower and MASterMind(MMB) integration with other enterprise systems (CRM, ERP, etc.), as applicable
  • Provide Level 2 and Level 3 technical support for MASterMind Business software (on-premise deployments)
  • Collaborate with Help Desk, Application Support, and Vendor teams to ensure prompt incident resolution and root cause analysis
  • Create and maintain technical documentation, knowledge base articles, and troubleshooting guides
  • Participate in system deployments, migrations, and go-live support
  • Monitor system performance and health; proactively identify areas for improvement
  • Assist with application configuration, script execution, technical testing, and report customization

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 6 years of experience in mobile application SDLC with a focus on Microsoft MAUI
  • Proficiency in C#, XAML, .NET frameworks and SQL
  • Experience in Azure Services (Function app, webapp, Timer functions, SQL DB, Storage Services)
  • Experience with RESTful APIs and third-party libraries
  • Must be a Citizen or Green Card holder
Benefits
  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
C#XAML.NET frameworksSQLMicrosoft MAUImobile application SDLCRESTful APIsAzure ServicesServicePowerMASterMind
Soft Skills
problem solvingcollaborationtechnical supportincident resolutionroot cause analysisdocumentationcommunicationtroubleshootingmonitoringproactive identification