Senior Manager, Digital Communications
John Lewis Partnership
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £59,500 - £93,200 per year
Job Level
Tech Stack
About the role
- Define and own the product vision, strategy, and roadmap for channels
- Conduct user research to identify opportunities for improvements
- Manage day-to-day operations of intranet and corporate website
- Develop content strategies to ensure engagement
- Establish governance processes for the intranet
- Define and track objectives to measure effectiveness
Requirements
- Significant experience in a digital product management or platform management role
- Proven track record of developing successful digital channel strategies
- Hands-on experience with content management systems (ideally LumApps and Sitecore)
- Experience with email marketing platforms and digital signage solutions
- Strong understanding of user experience (UX) principles and accessibility standards
- Demonstrated ability to conduct user research and analyze data
Benefits
- Flexible working arrangements
- Professional development opportunities
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital product managementplatform managementcontent management systemsemail marketing platformsdigital signage solutionsuser experience (UX) principlesaccessibility standardsuser researchdata analysis
Soft Skills
strategic thinkingcommunicationgovernanceengagement