Jobs2web

Product Analyst

Jobs2web

contract

Posted on:

Location Type: Office

Location: Handforth • United Kingdom

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About the role

  • The Product Analyst plays a pivotal part in our Omnichannel Product team, ensuring every decision we make is grounded in robust insight and delivers meaningful value for customers and the business.
  • Working together with the Director of Omnichannel Product, Head of UX, Product Owners and cross-functional squads, you will transform data, research and industry intelligence into clear recommendations that shape our product roadmap, optimise customer journeys and unlock commercial growth across all digital touchpoints.
  • Turn complex data into clear insights that guide product decisions.
  • Analyse customer behaviour and funnel performance to identify friction and opportunities.
  • Build and maintain segmentation models to deepen understanding of customer needs.
  • Track competitor and market trends to highlight risks and opportunities.
  • Provide evidence‑based recommendations that shape product roadmaps.
  • Define KPIs and success measures with Product Owners.
  • Bring constructive challenge to prioritisation to balance customer and commercial value.
  • Maintain a reporting suite and dashboards that track performance against key metrics.
  • Ensure accurate, consistent event tracking and analytics frameworks.
  • Lead post‑launch measurement, assessing adoption, customer impact and commercial performance.
  • Run and prioritise the A/B and multivariate testing backlog.
  • Design robust tests and turn results into clear, actionable product improvements.
  • Combine qualitative and quantitative insights with UX partners.
  • Share insights and performance stories clearly with senior leaders and product squads.
  • Act as a trusted adviser across product teams, championing data‑driven decision‑making.
  • Uphold strong tracking and data‑quality standards, identifying and fixing gaps.
  • Continuously refine analytics processes for scalability, accuracy and efficiency.

Requirements

  • Demonstrable experience in a digital product, e-commerce or retail analytics role, translating data into commercial and customer-focused actions.
  • Strong proficiency in web and app analytics, data visualisation and A/B testing methodologies, with the ability to interrogate large datasets confidently.
  • Proven track record of building dashboards and reporting suites that drive decision-making at pace.
  • Comfortable working in ambiguous environments, resilient when priorities shift and able to challenge constructively to reach the best outcome.
  • Excellent stakeholder management and storytelling skills, with the ability to simplify complex findings for a variety of audiences.
  • Solid understanding of statistical principles and significance testing to ensure robust, trusted insights.
Benefits
  • We take our inspiration from pets in embracing people from all walks of life
  • We value, respect and celebrate difference
  • We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisA/B testingdata visualisationsegmentation modelsKPI definitionevent trackinganalytics frameworksdashboard buildingstatistical principlessignificance testing
Soft Skills
stakeholder managementstorytellingconstructive challengeresiliencecommunicationdata-driven decision-makingsimplifying complex findingscollaborationadaptabilitycritical thinking