Jobs2web

Deputy Manager

Jobs2web

full-time

Posted on:

Location Type: Office

Location: HandforthUnited Kingdom

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About the role

  • Work closely with the Store Manager to oversee the store’s day-to-day operations.
  • Ensure the best possible experience for our customers and their pets.
  • Take full responsibility for the store when the Store Manager is unavailable.
  • Lead the team and manage all aspects of the business, from recruitment and performance management to stock control and maintaining high standards.
  • Inspire and lead your team to create a fun, engaging, and customer-focused environment.
  • Drive sales performance and achieving key KPIs.
  • Oversee store operations, including recruitment, stock management, and compliance with health and safety.

Requirements

  • Have at least 1 year of management experience in a retail environment.
  • Are passionate about retail and delivering exceptional results.
  • Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
  • Have excellent communication and leadership skills to engage and inspire your team.
  • Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits
  • Annual bonus opportunities.
  • 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
  • Your birthday off to celebrate in style.
  • Life assurance worth 4x your annual salary.
  • A 4% company pension contribution.
  • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
management experiencestock controlperformance managementsales performanceKPI achievementcustomer servicehealth and safetypet care
Soft Skills
leadershipcommunicationteam engagementflexibilityinspirationcustomer focus