Senior Product Manager, Payments Growth
Jobber
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$145,900 - CA$197,400 per year
Job Level
About the role
- Own the growth strategy and roadmap for Jobber Payments, with accountability across discovery, enablement, activation, retention, and revenue outcomes
- Identify and prioritize the biggest opportunities across the funnel, from awareness and signup through onboarding, first-use, repeat usage, and long-term retention
- Partner with Design, Engineering, and Data to run experiments and ship improvements that reduce friction, improve conversion, and increase adoption
- Make the value of Jobber Payments clear throughout the customer journey, especially in the moments that drive activation and first payment
- Use qualitative and quantitative insights to understand customer behavior and make better product decisions
- Collaborate with partners across Risk, Payments Operations, Marketing, Sales, and GTM to create scalable, compliant, and effective paths to growth
- Balance short-term experimentation with long-term product strategy to drive durable growth and stronger customer outcomes
Requirements
- Proven experience as a Senior Product Manager owning a customer-facing product area with clear business accountability and a track record of driving measurable outcomes
- Experience working on growth, onboarding, monetization, or funnel optimization, ideally in fintech, payments, SaaS, or platform businesses
- Strong product sense and analytical rigor. You know how to use data to identify opportunities, size impact, evaluate results, and turn insights into strategy
- Hands-on experience running experiments and learning quickly. You’re comfortable using testing and iteration to improve outcomes
- A scrappy, resourceful mindset and the ability to make progress in ambiguous spaces, work through constraints, and focus on what matters most
- The ability to connect customer problems to business outcomes and turn both into clear product strategy and prioritization
- Strong communication and leadership skills, with the ability to align stakeholders around goals, trade-offs, and outcomes
- Comfort operating in a high-visibility area where customer experience, revenue, operational realities, and technical constraints all matter, along with a high bar for ownership, effectiveness, and follow-through
Benefits
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind
- Matching in RRSP, TFSA or FHSA
- Stock options
- A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementgrowth strategyfunnel optimizationonboardingmonetizationdata analysisexperimentationcustomer journey mappingconversion improvementcustomer behavior analysis
Soft Skills
communicationleadershipanalytical thinkingproblem-solvingresourcefulnessstakeholder alignmentstrategic prioritizationadaptabilitycollaborationcustomer-centric mindset