People Operations Specialist – Contract
Job Mobz
contract
Posted on:
Location Type: Remote
Location: North Carolina • United States
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About the role
- Manage high volume of People Services tickets in a Jira-based ticketing system
- Perform administrative tasks in Workday (HRIS)
- Execute data entry and spreadsheet-heavy operational work with extremely high accuracy
- Provide employee-facing support (internal customer service)
- Support onboarding workflows and contractor onboarding/offboarding as you ramp
- Identify and implement process improvements, including automation opportunities using AI tools
- Take on additional operational projects based on team needs
Requirements
- 2-5 years of professional experience
- East Coast based (or clearly aligned to East Coast screening constraint)
- Startup and/or high-growth environment experience strongly preferred
- Extreme attention to detail and ability to move quickly with high accuracy
- Strong organizational skills and communication in a high-volume environment
- Comfort working extensively with spreadsheets and data sets
- Process improvement mindset and interest in automation/AI-enabled workflow improvements
- High-volume support experience (ticketing preferred)
- Demonstrated precision in repetitive operational work
- Comfort with spreadsheets and datasets
Benefits
- All your information will be kept confidential according to EEO guidelines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryspreadsheet managementprocess improvementautomationAI tools
Soft Skills
attention to detailorganizational skillscommunicationcustomer serviceability to work in high-volume environment