JND Inc.

Entry-Level Network QA Engineer – Cell Phone Network Field Testing

JND Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Entry Level

About the role

  • Develop and execute test strategies and plans for LTE and 5G field protocol and SIM OTA activation testing
  • Validate UE functionality on 4G/5G air interface and call processing technology
  • Ensure UE meets QA and Carrier requirements
  • Perform detailed analysis of 4G and 5G protocols including field testing with mobile handset devices in live network
  • Analyze customer requirements, convert into system requirements and capture detailed design for development team
  • Aid in product & feature performance analysis, evaluation of new product & SW releases
  • Analyze and troubleshoot issues reported from customer labs, field sites and production network
  • Review and provide recommendations to improve UE performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines
  • Set up test plans to meet deadlines based on requests by project lead
  • Determine risk items based on issues found during tests
  • Work in fast paced environment with minimal supervision

Requirements

  • Associate's degree in technical related field
  • 0-3 years of experience in 3G, 4G, 5G, LTE preferred
  • Verbal and written communication skills
  • Problem solving skills
  • Customer service and interpersonal skills
  • Basic ability to work independently and manage at one time
  • Solid understanding of the end-to-end LTE and 5G Network Architecture
  • Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network
  • Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark, ShannonDM) with good understanding in OTA signaling messages
  • Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS
  • Previous experience in post processing UE logs and analyze various KPI's
  • Previous experience in LTE and 5G NR field test experience in live network
  • Good knowledge and familiarity in 5G NSA and SA
  • Previous test experience with SIM OTA Activation
  • Able to work in mobile work environment (80% time working in vehicle/field, 20% in office)
  • Able to travel 25% of the time
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