Jewelers Mutual Group

Product Manager

• Serve as a senior product expert supporting corporate actions, strategic initiatives, and operational priorities; provide authoritative guidance to partners across underwriting, claims, distribution, compliance, finance, legal, and operations.
• Lead complex product analysis and pricing support efforts, including development of product and pricing exhibits, scenarios, and executive-ready decision materials.
• Own and monitor overall product performance across the Jewelers Mutual book of business; proactively surface trends, risks, and opportunities to senior leaders with recommended actions.
• Partner with business unit leaders and compliance/legal stakeholders to ensure adherence to state insurance regulations and internal governance standards.
• Lead and manage the end-to-end filing support process for assigned products, including producing and reviewing exhibits, manual pages, forms, and supporting documentation; ensure quality, accuracy, and timeliness.
• Lead research, analysis, and business case development for new product ideas, product enhancements, and coverage/eligibility changes; interpret results and recommend actionable next steps.
• Proactively identify, build, and influence recommendations for product enhancements, restrictions, segmentation, and feature changes for current and proposed offerings; articulate impacts on customers, operations, and financial performance.
• Organize and document findings from studies and initiatives; develop implementation recommendations that may include system changes, workflow/process redesign, policy/procedure updates, or organizational changes.
• Contribute to and influence annual company and department business planning, including pro-forma financial projections, forecasting assumptions, and performance target setting.
• Represent the department and company on cross-functional projects, committees, and working groups; lead workstreams and drive progress through ambiguity.
• Develop and maintain product performance dashboards, reporting, and repeatable analytical routines; continuously improve tools, definitions, and data integrity in partnership with data/analytics teams.
• Build and maintain a working knowledge of company policies and procedures, and ensure product work aligns with internal controls, documentation standards, and audit readiness.
• Mentor and coach others (including analysts and cross-functional partners) on Jewelers Mutual products, product performance interpretation, and best practices in product analysis and decision support.

Senior Product Manager