Analyst, Workforce Systems Optimization
JetBlue
full-time
Posted on:
Location Type: Office
Location: Long Island City • New York • United States
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Salary
💰 $64,350 - $89,600 per year
Job Level
About the role
- Generate and maintain headcount models and schedules for Airports front-line and supervisor workforces
- Optimize and administer real-time workforce system for selected large cities
- Support select large cities by delivering real-time, data-driven problem-solving solutions as issues arise
- Perform ad-hoc studies using data-based analyses
- Proactively identify areas of risk and opportunity with respect to workforce utilization
- Develop robust workforce reporting and auditing systems
- Support goal development for operational business units
- Build and fosters relationships with internal and external customers including conducting regular meetings and training events
- Other duties as assigned
Requirements
- Bachelor’s Degree in Business, Finance, Operations Research, Computer Science, Engineering; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant experience
- One (1) year of experience in analytical or airline operations role
- Strong capabilities with Microsoft Office Products: Word, Excel, and PowerPoint
- Demonstrate proficiency in Excel through a work sample during the hiring process
- Distinctive problem solving and analytical skills combined with business judgment and the ability to communicate with senior leadership
- Self-starter who is eager to participate and contribute in teams
- Excellent verbal and written communication and interpersonal skills
- Available for occasional overnight travel (up to 5%)
- Must pass a pre-employment drug test
- Legally eligible to work in the country in which the position is located
- Authorization to work in the US is required, this position is not eligible for visa sponsorship
Benefits
- access to healthcare benefits
- a 401(k) plan and company match
- crewmember stock purchase plan
- short-term and long-term disability coverage
- basic life insurance
- free space available travel on JetBlue
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisworkforce modelingreporting systemsauditing systemsproblem solvinganalytical skillsbusiness judgment
Soft Skills
communication skillsinterpersonal skillsteam participationself-starterrelationship building