JetBlue

Airport Operations Crew, Seasonal, PT

JetBlue

part-time

Posted on:

Location Type: Office

Location: Pittsburgh • Pennsylvania • United States

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Job Level

Junior

About the role

  • Provide exceptional customer service
  • Conduct check-in process for customers via computer
  • Verify customers’ personal identification
  • Tag, lift, and handle customer luggage
  • Announce flight arrivals, departures, and pre-boarding information via the public address system
  • Communicate with our customers to keep them constantly informed
  • Offer ancillary products to our customers such as “even more speed” and “even more space”
  • Coordinate various duties with coworkers and other departments to ensure proper handling of customers
  • Help prepare aircraft cabin for customer boarding and departure
  • Assist customers with special needs

Requirements

  • High School Diploma or General Education Development (GED) Diploma
  • At least eighteen (18) years old
  • One (1) year of customer service, volunteer or sales experience
  • Complete fluency in written and spoken English
  • Must be able to adhere to JetBlue Uniform Policy Manual Standards
  • Experience using a mouse, computer, keyboard and basic word processing, email and office applications
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicecheck-in processpersonal identification verificationluggage handlingpublic address systemancillary product salesaircraft cabin preparationspecial needs assistance
Soft Skills
communicationcoordinationinterpersonal skillscustomer engagement
Certifications
High School DiplomaGeneral Education Development (GED) DiplomaSecurity Identification Display Area (SIDA) Badge