JetBlue

Senior Analyst, Business Continuity & Emergency Response

JetBlue

full-time

Posted on:

Location Type: Office

Location: Long Island City • New York • United States

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Salary

💰 $66,000 - $103,100 per year

Job Level

Senior

About the role

  • reports to the Manager Business Continuity and Disaster Recovery and will provide support to the Business Continuity (BC) and Emergency Response (ER) Programs by coordinating and developing contingency planning efforts with JetBlue’s departments and BlueCities
  • supports the maintenance, and testing of BC and ER plans, exercises, training, audits and reporting
  • expected to participate in and support Crisis Management Team activations, other crisis events and on-call rotation
  • create new crisis plans, and oversee the maintenance of existing plans through collaboration with plan and checklist owners
  • supports development and maintenance of BC and ER systems, to include administration, configuration and training needs
  • develops exercise materials for BC and ER programs, to include presentation decks, exercise plans and after action reports; manages evaluations and corrective actions
  • provides onsite support and guidance to BlueCities to ensure response readiness; to include station start-ups, seasonal re-starts, business partner updates and airport exercises
  • conducts audits of crisis response spaces and equipment, reports findings and assists in corrective action tracking
  • coordinates with IT on disaster recovery exercises and the onboarding of new critical applications
  • prepares BC and ER data summary reports for senior leaders, BC Steering Committee and others as needed
  • supports crisis response activations, other crisis events; participates in on-call rotation and sends out alert notifications when needed
  • create, implement, and manage ad-hoc projects as needed
  • other duties as assigned

Requirements

  • Bachelor’s Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • Three (3) years analytical (or related) experience in Business Continuity, Emergency Response, Crisis Management, Disaster Recovery or Aviation field
  • Experience in business resiliency or disaster recovery program management
  • Demonstrated experience coordinating multiple projects, with strong attention to detail and written communication skills
  • Knowledge of PowerPoint, Excel and other Microsoft Office products
  • Ability to handle stressful situations in a calm manner and provide leadership when needed
  • Available for occasional overnight travel (20%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for a visa sponsorship.
Benefits
  • performance bonuses
  • restricted stock units
  • access to healthcare benefits
  • 401(k) plan and company match
  • crewmember stock purchase plan
  • short-term and long-term disability coverage
  • basic life insurance
  • free space available travel on JetBlue
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Business ContinuityEmergency ResponseCrisis ManagementDisaster RecoveryProject ManagementAnalytical SkillsContingency PlanningCrisis Plan DevelopmentAudit ConductingData Reporting
Soft Skills
Attention to DetailWritten CommunicationLeadershipCalm Under PressureCollaboration