JetBlue

Airport Operations Crew, PT

JetBlue

part-time

Posted on:

Location Type: Office

Location: Las Vegas • Nevada • United States

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Salary

💰 $18 per hour

Job Level

Junior

About the role

  • The Airport Operations Crew provides award-winning customer service to customers in the airport.
  • The crewmember checks in and verifies customers’ personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates customer boarding and deplaning; assists customers with special needs; and complies with any ad-hoc requests as needed.
  • Individuals must excel at serving customers and be comfortable speaking on a public address system, using computers and airport equipment.

Requirements

  • High School Diploma or General Education Development (GED) Diploma
  • At least eighteen (18) years old
  • One (1) year of customer service or sales experience
  • Strong interpersonal and listening skills
  • Complete fluency in written and spoken English
  • Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Customer Service, and Safety Orientation using AI- or statistically-based scoring
  • Must be able to adhere to JetBlue Uniform Policy Manual Standards
  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • Experience using a mouse, computer, keyboard and basic word processing, email and office applications
  • Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Experience performing under pressure and within fixed time constraints
  • Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
  • Depending on location, may need to acquire and maintain a United States Customs Clearance
  • Available for occasional overnight travel (10%)
  • Able to make occasional trips to other locations for training or temporary assignment
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship
  • For internal candidates, good standing in attendance performance and safety

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer servicesales experienceword processingemail applicationsoffice applicationshandheld radiosmicrophonesflight reservationsluggage handlingSIDA Badge
Soft skills
interpersonal skillslistening skillsadaptabilitysafety orientationpublic speakingperforming under pressureflexibilitycustomer assistanceteam coordinationcommunication
Certifications
High School DiplomaGeneral Education Development (GED)valid Driver LicenseSecurity Identification Display Area (SIDA) Badge