JetBlue

Ground Operations Crew

JetBlue

full-time

Posted on:

Location Type: Office

Location: Windsor Locks • Connecticut • 🇺🇸 United States

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Job Level

Junior

About the role

  • Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment
  • Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
  • Works in a ramp environment
  • Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
  • Operates external aircraft equipment
  • Helps prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
  • Assist customers with special needs, e.g. customers who need assistance in boarding
  • Guides aircraft to and from aircraft parking locations
  • Carry a handheld radio and communicate effectively with proper radio etiquette
  • Occasionally assist with loading and unloading mail, small packages and human remains
  • Ensure and maintain a safe environment and operation

Requirements

  • High School Diploma or General Education Development (GED) Diploma
  • One (1) year of customer service or sales experience
  • Must be at least 18 years old
  • Complete fluency in written and spoken English
  • Must be able to adhere to JetBlue Uniform Policy Manual Standards
  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • Able to follow safety guidelines
  • Able to perform under pressure and within fixed time constraints
  • Able to work in all types of weather conditions
  • Must be able to give and receive verbal communication
  • Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
  • Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Depending on location, may need to acquire and maintain a United States Customs Clearance
  • Possess and maintain a valid Driver’s License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards....
Benefits
  • Maintaining a positive, good-natured attitude is essential
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ground service equipment operationpotable water truck operationground power unit operationaircraft pushback operationlavatory truck operationde-icing equipment operationbaggage handlingcustomer servicesafety guidelines adherenceverbal communication
Soft skills
ability to perform under pressureflexibilitycustomer assistanceeffective communicationteamworkproblem-solvingattention to detailadaptabilitytime managementinterpersonal skills
Certifications
High School DiplomaGeneral Education Development (GED)valid Driver’s LicenseSecurity Identification Display Area (SIDA) BadgeUnited States Customs Clearance