Jerry

Product Manager

• Lead end-to-end development for AI platform and customer experiences
• Partner with engineers to design prompt strategies and evaluation frameworks
• Serve as the technical translator between engineering and broader organization
• Drive systematic improvement in answer quality and automation rates
• Work with partners at OpenAI on new voice models

Senior Product Manager, Agentic AI

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout.
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

Growth Marketing

• Own end-to-end channel expansion
• Shape the innovative channel roadmap
• Apply strong marketing fundamentals across varied channel contexts
• Pioneer the adoption of AI agents in marketing operations
• Design and execute rigorous experiments
• Analyze performance across full-funnel metrics
• Partner closely with product, data, and creative teams

Growth Marketing Lead – Innovative Channels

• Own end-to-end channel expansion across diverse mix of paid and partnership-based channels
• Shape the innovative channel roadmap
• Apply strong marketing fundamentals across varied and novel channel contexts
• Pioneer the adoption of AI agents in marketing operations
• Design and execute rigorous experiments
• Analyze performance across full-funnel metrics
• Partner closely with product, data, and creative teams

Associate Director, Growth Marketing – Innovative Channels

Business Operations

• own the "0-to-1" incubation of new business lines
• design, build, and ship new features in weekly sprints
• conduct customer research, write product specs, and think about feature roadmapping
• launch a new business line, starting it completely from scratch
• responsible for hiring and building a team for the new business line you create

Senior Manager, Business Operations – New Products

Data Scientist

• Drive the design and development of A/B tests on app features and user experience
• Lead the development of attribution models to measure the impact of marketing activities
• Synthesize complex data into clear recommendations for senior leadership
• Develop cross-functional initiatives to optimize customer journey and enhance conversion rates
• Provide guidance and support to team members, fostering their professional growth
• Analyze complex data for trends and patterns, interpreting data with business objectives in mind
• Recommend business strategies based on research projects
• Drive metrics definition and management, partnering with business and data engineers
• Develop reports and visualizations for business use
• Leverage analytical modeling techniques to optimize customer experiences and outcomes
• Collaborate with data scientists to optimize and integrate machine learning models, mentoring junior team members
• Lead implementation of analytical models in production by collaborating with software developers

Lead Data Scientist

Product Operations

• Conduct structured product walkthroughs to map user journeys, identify friction points, and build a ground-level view of how our funnels perform
• Own user feedback monitoring — synthesizing signals from reviews, support, and research into actionable insight
• Drive bug triage and resolution in partnership with Engineering, ensuring quality issues are prioritized and closed efficiently
• Lead end-to-end delivery of product initiatives — starting with well-scoped launches like landing pages and compliance-driven features, and expanding from there based on your trajectory
• Partner with Design and Engineering to ship thoughtful, high-quality user experiences that balance speed, clarity, and trust
• Contribute to A/B testing, funnel analysis, and experiment design — developing the experimental mindset that defines great growth PMs
• Help translate ambiguous customer problems into clear hypotheses, requirements, and roadmap priorities
• Coordinate with our China-based engineering team, including maintaining daily overlap during China business hours to ensure tight execution

Product Operations Specialist

Associate, Business Operations – Product Management

• Own "0-to-1" incubation of new business lines
• Design, build, and ship new features in weekly sprints
• Conduct customer research, write product specs, and think about feature roadmapping
• Incubate a new vertical, build out its phases, and successfully launch new products
• Responsible for hiring and building a team for the new business line created.

Product Manager, Growth

• Overhauling existing customer communications including CRM, email, SMS, and in-app copy
• Working closely with Product, Design, Growth, and Customer Insights team
• Driving customer growth and building brand affinity through producing creative organic content

Director, Creative Marketing – Lifecycle, Organic Growth

Creative Strategist

• Overhauling our existing customer communications, including our CRM, email, SMS, and in-app copy.
• Taking our messaging from functional and direct to value-additive and relationship-driven.
• Working closely with our Product, Design, Growth, and Customer Insights teams to understand how to build trust and engagement.
• Driving customer growth and building brand affinity through producing other creative organic content as scope expands.

Creative Lead, Organic Growth, Storytelling

Associate Product Manager – Growth

• Own end-to-end channel expansion
• Shape the innovative channel roadmap
• Apply strong marketing fundamentals
• Pioneer the adoption of AI agents in marketing operations
• Design and execute rigorous experiments
• Analyze performance across full-funnel metrics
• Partner closely with product, data, and creative teams

• Overhauling existing customer communications including CRM, email, SMS, and in-app copy
• Working closely with Product, Design, Growth, and Customer Insights team to build trust and engagement
• Driving customer growth and building brand affinity through producing creative organic content

Senior Product Manager, Agentic AI

Senior Product Manager, Agentic AI

Growth Marketing Lead – Innovative Channels

Associate Director, Growth Marketing – Innovative Channels

Senior Manager, Business Operations – New Products

Lead Data Scientist

Product Operations Specialist

Associate, Business Operations – Product Management

Senior Manager, Business Operations – New Products

Product Manager, Growth

Director, Creative Marketing – Lifecycle, Organic Growth

Creative Lead, Organic Growth, Storytelling

Associate Product Manager – Growth

Growth Marketing Lead – Innovative Channels

Creative Lead, Lifecycle & Retention