Location: Remote • Arizona, California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Utah, Virginia • 🇺🇸 United States
Own Jerry.ai’s AI driven communications product and scale messaging infrastructure across SMS, in-app chat, email, and voice
Partner closely with Product, Engineering, and Data Science to create lovable AI interactions that increase automation and customer satisfaction
Analyze data to identify and prioritize improvements to core messaging systems
Identify bottlenecks to solving high-impact issues and shape prompt engineering best practices and the technical roadmap
Stay on top of AI trends, best practices, and tech to make strategic product decisions
Requirements
5+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup
Technologist and systems thinker; comfortable in technical conversations
Ability to translate complex ideas into simple terms
Data-driven; familiar with SQL and comfortable diving into data
Ownership of metrics and continuous improvement mindset
Passionate about AI and early adopter of AI tools
Must be legally authorized to work in the U.S. or Canada (application asks about work authorization and visa sponsorship)
Preference or willingness to relocate to AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NY, NV, OR, TN, TX, UT, VA, or Ontario
Benefits
Health, dental, and vision coverage
Paid time off
Paid parental leave
401(K) plan with employer matching
Wellness benefits
Opportunities for equity grants (Offers Equity)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsSQLAI interactionsmessaging infrastructureprompt engineeringtechnical roadmapautomationcustomer satisfactioncontinuous improvementmetrics ownership
Soft skills
systems thinkertechnical communicationdata-driven mindsetcomplex idea translationownershippassion for AIadaptabilitycollaborationproblem-solvingstrategic decision-making