Location: Remote • Arizona, California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Utah, Virginia • 🇺🇸 United States
Own Jerry.ai’s AI-driven communications/messaging product across SMS, in-app chat, email, and voice
Partner closely with Product, Engineering, and Data Science to create AI interactions that increase automation and customer satisfaction
Analyze data to identify and prioritize improvements to core messaging systems
Identify bottlenecks to solving high-impact issues and shape prompt engineering best practices and the technical roadmap
Scale messaging infrastructure and drive strategic decisions by staying on top of AI trends and best practices
Requirements
2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup
Technologist and systems thinker comfortable in technical conversations
Data-driven and familiar with SQL
Ownership of metrics and continuous improvement mindset
Passionate about AI and early adopter of AI tools
Ability to translate complex ideas into simple terms
Application requires Name, Email, Resume, and LinkedIn Profile URL
Applicants must be legally authorized to work in the U.S. or Canada; visa sponsorship question is asked
Benefits
health, dental, and vision coverage
paid time off
paid parental leave
401(K) plan with employer matching
wellness benefits
Equity opportunities / potential equity grants
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsSQLAI interactionsprompt engineeringmessaging infrastructureautomationcustomer satisfactiontechnical roadmapmetrics ownershipcontinuous improvement
Soft skills
systems thinkingdata-driven mindsetcommunicationproblem-solvingcollaborationtranslating complex ideaspassion for AIadaptabilitystrategic decision-makingbottleneck identification