Jellyfish

Operations Manager

Jellyfish

full-time

Posted on:

Location Type: Hybrid

Location: Johannesburg • South Africa

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Assist the Resource Management team in identifying, assessing, and hiring freelance candidates to fill open positions.
  • Document processes for freelance sign-off & set-up.
  • Help new freelance employees to get set up & integrate into the organisation.
  • Regularly assess staffing needs using workload analysis & projections to anticipate future demand and optimise resource allocation.
  • Track and report workforce metrics to leadership, highlighting areas for improvement and talent management risks.
  • Work with department managers, HR, and other team members to understand staffing requirements and build a unified approach to workforce planning.
  • Collaborate with hiring managers to identify skill gaps and develop targeted upskilling initiatives aligned with industry trends and company growth.
  • Assist in the development and implementation of workforce planning strategies aligned with short & long-term business goals.
  • Continuously assess and improve workforce planning processes to adapt to evolving needs and changing business requirements.
  • Stay informed on industry trends, emerging technologies, and best practices in workforce planning.
  • Support the Resourcing Team in building a well-resourced, effective, and productive global team.

Requirements

  • Well organised, able to manage multiple tasks and maintain complex workflows.
  • Attention to detail; consistently produces accurate, high-quality work by carefully checking information and identifying errors or inconsistencies.
  • Effective prioritisation under pressure, able to work to tight deadlines.
  • A “can-do” attitude; a positive thinker.
  • Problem-solving abilities and critical thinking skills.
  • Strong communication skills.
  • Competent with GSuite (Docs, Sheets & Slides).
  • Culturally sensitive.
  • Proficiency in English is required; proficiency in French, Spanish or Portuguese is a plus.
Benefits
  • You'll be eligible to join our discretionary annual bonus scheme.
  • Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
  • Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
  • Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.
  • £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
well organisedattention to detaileffective prioritisationcan-do attitudeproblem-solvingcritical thinkingstrong communicationculturally sensitive