Business Operations Specialist

Jellyfish

full-time

Posted on: 1/6/2026

Location Type: Hybrid

Location: Mexico City • Mexico

✨ AI Apply

About the role

Monitor and track business initiatives in coordination with Product and Growth teams.
Develop clear and comprehensive documentation for all business initiatives.
Support vendor negotiations and relationship management.
Manage production incidents and coordinate action plans across Operations, Support, and Product teams.
Identify opportunities for continuous process improvement.
Validate communication plans, budgets, and distribution channels with Marketing, Finance, and CRM teams.

4+ years of experience coordinating cross-functional tasks and proficiency in tools such as Jira and Confluence
Strong technical writing skills and familiarity with Agile methodologies (Scrum/Kanban).
Excellent time management and prioritisation abilities.
Solid understanding of operational processes and problem-solving frameworks.
Basic understanding of budgeting, cost analysis, and communication strategies.
Experience managing vendors and commercial agreements
Ability to convey information clearly across all levels.
Strong problem-solving skills and attention to detail.
A team-player mindset with a focus on cross-departmental synergy.
Ability to remain flexible in the face of changing priorities.
Intermediate English proficiency.

Benefits

Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.
Growth, Your Way: You'll have access to Jellyfish Learn.
Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Tip: use these terms in your resume and cover letter to boost ATS matches.

technical writingAgile methodologiesScrumKanbanbudgetingcost analysisproblem-solving frameworks

time managementprioritisationcommunicationattention to detailteam-player mindsetflexibility