Accounting Support Technician, Fiscal Reporting
JDREL
full-time
Posted on:
Location Type: Remote
Location: Brazil
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Salary
💰 R$3,265 per month
About the role
- Provide support to our clients via phone, email, remote access and/or chat;
- During support interactions, diagnose reported errors and implement accurate solutions;
- Log received tickets in the platform, ensuring customer information and interaction details are recorded;
- Guide clients and answer questions about the solutions offered;
- Participate in trainings and updates focused on personal development and service excellence.
Requirements
- Completed or pursuing a degree in Accounting or a related field;
- Good communication skills;
- Basic accounting knowledge;
- Basic knowledge of tax/fiscal bookkeeping (escrita fiscal);
- Basic computer skills;
- Experience in the tax area (fiscal bookkeeping, EFD Fiscal and contributions, DCTF);
- Experience in the accounting area (balance sheet, income statement (DRE), statement of changes in equity (DMPL), DLPA, cashbook, SPED ECD / ECF);
- Experience in support/customer service.
Benefits
- Flexible benefits package valued at BRL 1,526.00 designed to meet diverse individual needs:
- Meal allowance: Part of our benefits package includes a subsidy for your meals, ensuring you have the energy needed to perform your daily tasks;
- Flexibility: We offer the option to personalize part of your benefits. You can choose among: meal allowance, transportation voucher, fuel voucher, culture voucher, Gympass, dental plan and health plan;
- In addition to the benefits listed above, we offer a range of initiatives aimed at supporting your physical, mental and emotional well-being;
- Variable compensation through PAM (Performance/Target Achievement Bonus);
- Life insurance;
- Partnership with SESC;
- Based on your self-responsibility and initiative, there is a real opportunity for growth within the company, both financially and personally.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
basic accounting knowledgetax/fiscal bookkeepingEFD FiscalDCTFbalance sheetincome statementstatement of changes in equityDLPAcashbookSPED ECD / ECF
Soft skills
communication skillscustomer serviceproblem-solvinginterpersonal skillsservice excellence