Staff Product Designer – Settings, Navigation

Jane

full-time

Posted on: 1/13/2026

Location Type: Remote

Location: Canada

✨ AI Apply

💰 CA$144,000 - CA$225,000 per year

About the role

Advocate for our helpers by grounding decisions in thoughtful user research and deep information architecture analysis, ensuring their needs are clearly understood and represented.
Elevate the quality of how people navigate Jane, find content, and set up or customize their experience, creating flows that feel intuitive, calm, and trustworthy.
Collaborate closely with value-stream teams to design a cohesive, forward-thinking navigation and settings experience that scales with Jane’s growth.
Reduce friction and confusion when searching for information or configuring Jane, contributing to lower support volume and a smoother day-to-day experience for clinics.
Step into leadership moments by aligning stakeholders, clearly communicating the why behind your work, and using storytelling to bring teams along with confidence and care.

8+ years of product design experience in a SaaS or similarly complex environment.
Demonstrated experience redesigning complex navigation systems and information-heavy products, with strong information architecture skills.
Experience leading user research and turning insights into clear, confident design decisions that improve product outcomes.
Fluency with modern design tools and comfort working iteratively in close collaboration with product managers, engineers, and other designers.
A solid understanding of how AI systems work, and experience designing trustworthy, human-centered experiences that are thoughtfully supported by AI.

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

product designinformation architectureuser researchnavigation systems redesignAI systems designhuman-centered design

stakeholder alignmentcommunicationstorytellingcollaborationleadership