Jaja Finance

Senior Compliance Business Partner

Jaja Finance

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £65,000 - £85,000 per year

Job Level

Senior

About the role

  • Provide timely, risk‑based compliance advice on new products, propositions, marketing activity, operational changes, and customer communications.
  • Act as the primary compliance partner for key business areas, building strong relationships and influencing decision‑making.
  • Interpret FCA rules and guidance (CONC, PSR, PRIN, Consumer Duty, SYSC, DISP where relevant) and translate them into practical, actionable requirements.
  • Support the design and review of customer journeys, ensuring they are fair, transparent, and aligned with good‑outcome principles.
  • Lead compliance input into change programmes, including regulatory change, digital transformation, and product enhancements.
  • Review and challenge business MI, customer‑outcome testing, and conduct‑risk indicators, identifying emerging risks and recommending improvements.
  • Provide second‑line oversight of financial promotions, customer communications, and product documentation.
  • Contribute to policy development, compliance frameworks, and internal standards.
  • Support the preparation for FCA interactions, thematic reviews, and supervisory requests.
  • Mentor compliance colleagues and contribute to the continuous improvement of the advisory function.

Requirements

  • Strong experience in a compliance advisory role within an FCA‐regulated financial‐services firm, ideally consumer credit.
  • In‐depth understanding of FCA Handbook, including CONC, PSR, PRIN, SYSC, DISP, and Consumer Duty.
  • Proven ability to interpret regulation and provide clear, pragmatic advice to senior stakeholders.
  • Experience working in or supporting operational teams through product development, customer‐journey design, or operational change.
  • Strong understanding of conduct risk, customer‐outcomes and regulatory expectations for credit‐card lending.
  • Excellent communication skills, with the ability to challenge constructively and influence decision‐making.
  • Ability to manage multiple priorities and operate autonomously in a fast‐moving environment.
Benefits
  • Competitive salary
  • Potential for part time working around other/family commitments
  • Pension contributions
  • Bonus potential
  • Private medical cover
  • 25 days annual leave (FTE) plus UK bank holidays and your birthday off (with an additional day added for each full calendar year worked, up to a maximum of 30 days)
  • 4x life insurance cover
  • Employee assistance program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliance advisoryFCA rules interpretationregulatory change managementcustomer journey designconduct risk assessmentcustomer-outcome testingpolicy developmentcompliance frameworksfinancial promotions oversightoperational change support
Soft Skills
relationship buildinginfluencing decision-makingcommunication skillsconstructive challengingautonomous operationprioritizationmentoringcontinuous improvement