Oversee the collective work of the creative team, including graphic designers and copywriters, ensuring alignment with client objectives and agency quality standards
Support the execution of client deliverables across multiple formats, including social media ads, digital ads, landing pages, websites, e-blasts, white papers, case studies, blog posts, branding, and marketing collateral
Partner with agency leadership and project management to estimate and manage project hours, forecast capacity, identify hiring needs, and support overall efficiency and profitability
Provide ongoing mentoring, coaching, and professional development to creative team members to elevate skills and expand agency capabilities
Collaborate closely with Account Directors to understand client strategy and lead project execution that minimizes revisions and meets performance benchmarks
Meet regularly with design and content team leads to review project needs, address challenges, and identify growth opportunities
Conduct quarterly performance reviews for creative team members in collaboration with leadership
Participate in new client discovery calls, internal creative meetings, and client strategy or brand presentations when appropriate
Help define, track, and measure annual creative team goals related to efficiency, capacity, and quality
Uphold agency and industry best practices for content development and design.

Requirements

Bachelor’s degree or equivalent professional experience directly related to the role
Proven experience in graphic design and content development, supported by a strong portfolio
Experience leading and managing creative teams in a digital marketing agency environment
Strong background working with B2B clients ; experience with MedTech or healthcare clients is preferred
Clear creative vision for both copywriting and design, grounded in client strategy and lead-generation ROI
Solid understanding of brand development and multichannel digital marketing strategies
Proficiency with Adobe Creative Cloud (InDesign, Illustrator, Photoshop, Premiere), Canva, and related design tools
Strong communication and collaboration skills with both internal teams and external stakeholders
Ability to manage multiple projects methodically while meeting deadlines, staying within scope, and managing budgets
Positive attitude, strong work ethic, and a team-oriented mindset aligned with Jairus’ core values.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

graphic designcontent developmentproject managementbrand developmentmultichannel digital marketing strategiescopywritinglead-generation ROI

mentoringcoachingcommunicationcollaborationproject managementteam-oriented mindsetpositive attitudestrong work ethic

Bachelor’s degree