Jagex

Marketing Analyst

• Provide actionable market and player insights to address key strategic & tactical questions
• Responsible for tracking, reporting, and analysing the performance of digital marketing activities, ad-hoc analytic requests, and development/automation of regular reports
• Analyses external and internal player data using database queries, spreadsheet models, web analytics tools, statistical analysis tools, and campaign management software tools
• Analyses A/B and multi-variate tests, communicate results and provide recommendations.
• Analyse paid media campaign data to uncover insights and drive data-led recommendations that improve performance and guide budget decisions using a variety of data sources.
• Collaborate with Digital Marketing team to direct ambiguous questions or metrics into impactful analysis
• Present analysis conclusions to business stakeholders in a clear and practical way.
• Partner with data engineering to manage data requirements such as schema requirements and data format to support high-quality deliverables
• Conduct effective analysis while adhering version control, documentation, and reproduction

Senior Marketing Analyst – Maternity Cover

Financial Planning and Analysis

• Design and build a dynamic Excel model to track and forecast player churn by cohort, incorporating key behavioural and financial metrics (e.g. acquisition date, spend, activity, retention curves).
• Maintain and update the model regularly with new data from finance and data analytics teams.
• Ensure the model is transparent, auditable, and scalable for future business needs.
• Analyse player lifecycle data to identify churn drivers, retention trends, and revenue impacts.
• Segment players into cohorts (e.g. by acquisition channel, geography, game title, or spend level).
• Work closely with marketing and product teams to quantify the impact of retention campaigns or game changes.
• Integrate churn assumptions into revenue and cash flow forecasts.
• Support budgeting and scenario modelling by providing insight into expected churn rates and lifetime values.
• Prepare and present findings to finance leadership and key stakeholders across the business.
• Partner with Data, Marketing, and Product teams to align definitions and data inputs.
• Collaborate with BI and data engineers to automate model inputs over time (e.g. via SQL or Power Query).
• Translate complex analytical outputs into clear, actionable insights for non-technical stakeholders.

Finance Analyst

Game Engineer

• Create, maintain and update a wide variety of gameplay features.
• Select the best technical solutions, architectures and pipelines for each task.
• Collaborate with designers and artists to form strike teams with strong outputs.
• Test, debug, profile and optimise the title to deliver polished games.
• Identify risks and opportunities presented during the development of the game, providing solutions to resolve potentially complex problems.
• Support, mentor and share best practice with more junior engineers and your peers.

Senior Gameplay Engineer – RuneScape: Dragonwilds

QA Engineer

• Gain in-depth understanding of new and developing features from the early stages of conception, design and development.
• Anticipate testing requirements across open-world systems, such as AI behaviors, crafting, resource management, and environmental interactions.
• Define and evolve test strategies for Unreal Engine 5, leveraging automation, profiling tools, and performance metrics where appropriate.
• Understand and evaluate QA tools from a technical perspective and recommend or develop them as necessary.
• Review and evaluate defect database, on individual ticket and data analysis levels to improve or facilitate QA processes.
• Collaborate across the product team to evaluate and improve quality processes, involve everyone in driving quality.
• Work with departments outside of product team (e.g. Localisation, Legal, Submission and Release) to ensure work or requirements are communicated.
• Contribute to defect and task prioritisation, adjusting priorities in collaboration with the development team.
• Mentor and develop members of the QA team and be a source of knowledge and expertise in QA and the product.
• Organise process and feature documentation, assessing gaps in knowledge and filling them in.
• Manage or assist on complex QA tests and product features, with planning, organising team tasks, and test execution.
• Be a Subject Matter Expert across multiple QA and product subjects.

Senior QA Analyst – RuneScape: Dragonwilds

General Counsel

• Reporting to the Head of Legal, this role will involve working across all areas of the exciting and demanding legal world of video games.
• You will handle a diverse workload covering key commercial projects in the UK and globally, handling a broad range of commercial advisory work with a particular requirement to advise on data protection and privacy, and employment matters.
• There will also be potential to deal with intellectual property, licensing, video game agreements, and litigation.
• Working as part of a collaborative team, you will have great communication skills and thrive in building strong partnerships with stakeholders across the business to help us achieve our objectives.
• Provide strategic and practical advice to the business on commercial, data protection and privacy, employment, regulatory, IP, and corporate matters.
• Review, negotiate and advise on data protection agreements, processes and assessments and assist in handling and processing of the exercise of data subject rights.
• Assist People & Culture function on all employment matters including day-to-day queries, contracts, policies and litigation.
• Review, draft and negotiate video game specific and other commercial contracts.
• Assist on corporate transactions including liaising with external solicitors on M&A work and corporate compliance, assisting the Head of Legal on all relevant matters.
• Help manage a diverse portfolio of trademarks and shape the business brand strategy for our evolving living games world.
• Liaise with external bodies and internal stakeholders on new regulatory developments relevant to the video games industry, providing tools and advice to navigate the evolving regulatory landscape.
• Devise, develop and implement policies, practices and procedures to drive the improvement of the legal function within Jagex and ensure overall business compliance.
• Assist with preparing advice/ad-hoc reports and presentations for the board and/or senior management on topical subjects.
• Support and collaborate with other members of the legal Team to build trusted partner relationships with stakeholders across the business.
• Contribute to the identification, assessment and implementation of mitigations in respect of risks to the business, including by supporting the maintenance of Jagex’s risk register and compliance reporting and in response to changing regulatory requirements.
• Support the Head of Legal in the development and maintenance of effective and efficient interaction with external regulators e.g the ICO, Ofcom and the CMA, ensuring that Jagex’s views are appropriately represented and facilitating the supervisory activity of regulators.

Legal Counsel

Data Scientist

• Collaborate with data engineering teams to build model deployments and data pipelines
• Collaborate with analysts to understand business questions and build better models
• Work closely with the Studio to identify issues and use data to propose solutions for effective decision making
• Stay up to date with industry and data science standard technologies, and evangelize them among the team when relevant
• Identify new avenues for exploration: combining game world data with game player data with commercial, marketing, store front and a myriad of other sources to forge new ground
• Coach, mentor, and help build data science capability within ADSE

Junior Data Scientist

Events

• Lead the end-to-end operational planning and delivery of large-scale, consumer-facing events.
• Support vendor sourcing and selection; liaise with Legal to ensure timely and accurate contract negotiations and completion.
• Own all financial processes related to live events, including supplier registration, purchase order submissions, invoice tracking, and on-time payments in partnership with the Finance and Procurement teams.
• Create and maintain budget trackers, ensuring full financial visibility, cost control, and alignment with forecasted spend.
• Develop and manage the event operations master log, ensuring deadlines are met and risks are escalated promptly.
• Serve as the primary point of contact for external vendors and venues, ensuring alignment on plans, timelines, deliverables, and expectations.
• Lead on-site event operations, overseeing comprehensive build and break schedules to deliver seamless, efficient builds and de-rigs.
• Create, review, and sign off technical floorplans, working with vendors to map rigging, attendee flow, power distribution, networking, livestream infrastructure, and stage design.
• Ensure all operational and technical plans meet compliance standards, including fire safety, accessibility, licensing, and industry regulations.
• In partnership with suppliers, ensure rigorous adherence to health and safety protocols, continuously reviewing and enhancing policies to safeguard staff, talent, and attendees.
• Champion accessibility and inclusivity across all aspects of event delivery, improving live experiences for attendees with differing needs.
• Lead the creation, organisation, and dissemination of operational documentation, including floorplans, schedules, and safety packs, ensuring clarity and consistency for all suppliers and delivery partners.
• Build, manage, and mentor the event operations team, providing clear direction, support, and development in day-to-day delivery.

Senior Events Manager

Systems Engineer

• Design and own core scalable systems for a large-scale multiplayer, live service experience, including progression, resource management, economy, skills, and more.
• Build interconnected systems that reinforce RuneScape’s identity: freedom of playstyle, mastery, and player-driven choices.
• Prototype, test, and iterate to balance survival challenge with fairness and long-term reward.
• Integrate systems across content, engineering, and art to ensure consistency and immersion.
• Use data, analytics, and player feedback to tune systems and maintain live balance.
• Define and evolve survival mechanics such as crafting, durability, hunger, weather, and resource scarcity.
• Balance risk, reward, and progression pacing to maintain tension and engagement over time.
• Mentor junior designers, providing guidance on systemic thinking and design fundamentals.
• Collaborate with live-ops and production to support updates, expansions, and system evolution.
• Identify and resolve system-level issues or exploits before they impact the live environment.
• Advocate for player experience and RuneScape’s values across the team.
• Contribute to creative innovation while honouring the feel and history of the RuneScape universe.
• Operate autonomously with strong ownership and clear design intent.
• Continually seek new ways to improve systems, pipelines, and team collaboration.
• Deep familiarity with MMO design principles: economy loops, player-driven progression, and emergent play.

Senior Systems Designer – Dragonwilds

Designer

• Making major contributions to the development of Jagex’s games through audio design, including both the creation and implementation of assets (using existing systems and with assistance from the technical audio team.)
• Taking creative ownership of major game features, delivering exceptional sound design, while also contributing to audio for other features and supporting content.
• Specialising in creating sound design content at scale, while also supporting other audio subdisciplines when required (e.g., tech, dialogue, recording, etc.)
• Assisting audio leaders in shaping audio direction and supporting the day-to-day running of the audio team when needed.
• Guiding and inspiring fellow audio creatives, both in-house and external, through mentorship and benchmark-quality work, particularly those who are junior or less integrated into the project.

Senior Audio Designer

Product Marketing

• Lead the global go-to-market strategy across PC & console platforms for RuneScape: Dragonwilds, supporting early access, major updates, geo expansions and full commercial launch.
• Act as a core member of the game leadership team, providing strategic counsel on all marketing and GTM matters, shaping clear, actionable plans, and equipping executives with insights on trade-offs, risks, and P&L impact.
• Drive earned media through creator programs, social storytelling and community activations building credibility and reach.
• Lead the embedded product marketing function with a KPI driven approach to growth and improve player experience.
• Partner with central marketing team (Performance Marketing, Creative Services & PR) to build holistic multi-channel marketing campaigns that compound growth and player sentiment.
• Contribute to the wider marketing leadership group ensuring RuneScape: Dragonwilds integrates into franchise-wide campaigns, live events, and global activations.
• Build and manage commercial partnerships (platform, distribution, brand collaborations, marketing technologies) that extend reach and reinforce the long-term vision.
• Translate multi-year franchise goals into player-centric campaigns that compound over time.
• Oversee campaign asset development from briefs to final output, ensuring world class execution.
• Establish performance frameworks & partner with analytics to track, analyse, and optimise KPIs across channels to measure success and inform future strategy.
• Own the RuneScape: Dragonwilds marketing budget aligning marketing investment with product goals.

Associate Director – Product Marketing

3D Artist

• Spearhead the development of performant shaders and visual tools to support high-quality art creation.
• Collaborate with artists to design, build, and maintain tools, processes, and pipelines that improve efficiency and workflow for artists.
• Develop technical solutions using scripting or programming languages within production applications.
• Assist other artists with technical challenges and provide guidance on best practices.
• Profile and optimise the game, shaders, and systems to ensure smooth performance across the project.
• Support the wider Tech Art initiative by identifying workflow inefficiencies and implementing practical solutions.
• Maintain strong communication and collaboration with multiple disciplines to deliver technically sound and visually compelling results.

Technical Artist – RuneScape: Dragonwilds

2D Artist

• Work with the Lead Concept Artist and Art Director to visualise and develop the game art direction.
• Produce key art, illustrations, and design work that reinforce the visual identity of the project.
• Inspire the wider team through your artwork, collaboration, and understanding of the game’s creative vision.
• Participate in reviews of internal and external artwork, providing constructive feedback to maintain artistic consistency and quality.
• Help refine and develop efficient concept art pipelines and workflows.
• Contribute to an open, creative, and collaborative studio environment.

Concept Artist – RuneScape: Dragonwilds

People Operations

• Reporting to the Lead People & Culture Business Partner this role will be responsible for delivering strategic and operational support to managers across set areas of the business.
• The role will include working with employees and managers providing expertise, advice and management information on a full range of P&C activities, whilst delivering against key initiatives to support the achievement of the P&C strategy.
• The Senior P&C Advisor will partner closely with the Lead P&C Business Partner and Senior P&C Business Partner, as well as the Centres of Excellence to provide consultation, research, and recommendations on varied P&C topics.
• Provide support to the P&C Business Partners team and ensue they are kept up to date with all importance matters.
• Work in collaboration with the People Operations team to ensure people processes are adopted.
• Collaborate with the Talent Acquisition team on future workforce needs, ensuring they are aligned with our Career Framework and Compensation structure.
• Work closely with the People Operations and the P&C Business Partner team to ensure regular reviews and updates of policies and procedures are managed effectively and in line with local legislations.
• With a view to continuous improvement, make recommendations for enhancing our processes and practices.
• Provide confidential advice, support and guidance in relation to all aspects of employment including contracts, absence, maternity, flexible working and restructures.
• Manages employee welfare issues and involve Occupational Health were necessary.
• Works with managers to drive a culture of high performing teams.
• Actively contribute to the development of management skills and knowledge in managing the employment relationship.
• Respond as appropriate to queries from employees and Managers, looping in relevant team members as needed and as appropriate.
• Write, compile and present information on a range of P&C related topics where required.
• Stay current on P&C trends, legislations and best practices to support the team accordingly.
• Research, draft and provide input on P&C policies and procedures in partnership with P&C Business Partners and People Operations.
• Support compensation planning, job analysis, job descriptions and pay equity efforts led by the P&C Business Partners.
• Investigating and resolving employee relations matters, identifying compliance risks and recommending solutions. This includes carrying out investigations, where appropriate, guiding and advising the manager during the hearing, taking appropriate notes and confirming the outcome.
• Providing advice to line managers and employees on issues related to workplace or employee relations such as grievances, conduct, employee health and performance management.
• Support managers in Disciplinary and Grievance hearings.
• Support with DSARS and liaise with individuals when requests arise.
• Provide support to P&C Business Partners to ensure P&C practices align with policies, our company culture and legal compliance across global locations.
• Work with the P&C Business Partner team and People Operations team to ensure that all relevant P&C data and records are up to date and compliant.
• Maintain and update the People Hub, so that our internal customers are well informed with ready access to information.
• Contribute to wider project work within the People and Culture team such as Employee Engagement Survey – Supporting the P&CBP’s with action planning and tracking progress.
• Performance Management process – supporting managers with queries relating to goal setting and providing statistical updates on progress.
• Support the development of training to upskill people managers on P&C topics as required in partnership with P&CBPs and the Learning and Development function.

Senior People & Culture Advisor

Full-stack Engineer

• Contributes to and supports all areas of the Software Development Lifecycle, including writing secure-by-design, production ready code, automated testing, code review and deployment
• Ensure solutions meet technical requirements and product needs through reviews and compliance to Jagex standards
• Be accountable for the quality of deliverables for which you are subject matter expert
• Support evaluation of off the shelf and in-house built solutions which best fit the needs of the business
• Support engineers in breaking down their work into sensible, manageable and easily estimated stories that can deliver product value within the sprint
• Proactively identiﬁes opportunities to improve systems, services, and processes and collaborate across teams to deliver improvement
• Provide On-Call support to troubleshoot and resolve out-of-hours production issues

Senior Full Stack Engineer

• Support RuneScape and Old School RuneScape through playtesting, validation, and player-focused feedback.
• Learn and apply QA processes, testing techniques, and agile practices in a live game development environment.
• Design, plan, and execute test cases across game content, features, and engine systems.
• Playtest upcoming updates, providing clear feedback on mechanics, design and balance.
• Investigate and document player-reported issues, producing reproducible findings for development teams.
• Report bugs, risks, and quality concerns concisely using internal tools and standards.
• Analyse game content and systems, offering constructive feedback on potential bugs, risks, or design improvements.
• Conduct Release Candidate testing of the RuneScape Game engine.
• Collaborate closely with engineers, designers, and more, contributing to a culture of continuous improvement.

Junior QA Analyst

Art Director

• Work closely with the Art Director and Executive Producer to define and maintain a strong artistic vision that aligns with game design, product direction, and marketing strategy.
• Own the visual quality bar for all internal and external art assets, ensuring consistency and excellence across disciplines.
• Create and contribute to style guides and visual documentation to help communicate vision across the team.
• Run regular feedback sessions for both internal and external teams, delivering clear and actionable direction to elevate asset quality.
• Guide best practices in pipelines and workflows, championing efficient, scalable game art development processes.
• Collaborate with production to scope and schedule art deliverables across all asset types.
• Directly mentor and guide lead artists, helping to build capabilities across environment, character, concept, UI, VFX, and animation disciplines.
• Take an active role in recruitment, helping to shape a growing team through identifying and interviewing new talent.
• Engage in studio-wide initiatives, contributing to studio culture, cross-team collaboration, and company-wide creative evolution.

Associate Art Director

• Location: Cambridge, UK (remote-friendly within the UK) with occasional travel to the office once per quarter.
• As the QA Lead for RuneScape, you will oversee the QA efforts across multiple Scrum teams throughout the entire development lifecycle; work to instill a “shift-left” mindset across the team and embed it into our processes, you'll prioritise player satisfaction and drive quality standards, lead high-performing individuals with trust, empathy and candour, and challenge positively.
• Supports and informs Product & QA Strategy: Drive QA craft initiatives in partnership with QA Director and Supports product strategy by aligning the team to the products direction
• Support delivery of weekly updates by overseeing multiple Scrum teams and supporting with capacity planning & risk management
• Lead & develop people through mentoring and coaching
• Shape test strategy by engaging in project test design, planning, and estimations
• Support and contribute to daily QA activities (test planning, execution etc)
• Identify and address workflow problems
• Manage external partners relations
• Collaborates with all disciplines across the Product to understand their needs and goals
• Organizes and facilitates team workshops, meetings and activities

QA Lead

Network Engineer

• Design, implement, and maintain network and online systems including multiplayer code, bandwidth management, dedicated servers, platform services, databases, and cloud-based microservices.
• Select and advocate for the most effective technical solutions, pipelines, and architectures for networking and online features.
• Collaborate closely with designers, engineers, and artists in strike teams to deliver high-quality features.
• Test, debug, and optimise network code to ensure stability and performance across platforms.
• Identify technical risks and propose solutions to address complex online gameplay challenges.
• Drive excellence in development practices and help mentor engineers across the team.
• Contribute to the growth of the team through recruitment and knowledge-sharing initiatives.
• Hands-on work with Unreal Engine 5, dedicated servers, cloud-based services, and cross-platform integration; take ownership of networking layer to ensure seamless, secure player interactions.

Senior Network Engineer

Product Manager

• Partner with the Product Director to execute product initiatives aligned with player needs, business goals, and product KPIs.
• Own the competitive landscape, providing timely teardowns and market awareness that directly inform product and feature decisions.
• Analyse player behaviour in collaboration with data analysts to identify pain points and opportunities for iteration or improvement.
• Own user research and community feedback cycles to represent player desires and ensure those insights influence development.
• Synthesise multiple data sources (quantitative, qualitative, and market) into clear, actionable product recommendations for game teams.
• Collaborate cross-functionally with production, design, marketing, and community teams to ensure cohesive execution of product vision.
• Support backlog shaping with problem statements rooted in evidence and player goals.
• Regularly contribute to and help deliver product reports, informing directors and senior leadership of key trends and updates.
• Work closely with the Lead Analyst and cross-functional game teams on strategic execution for RuneScape: Dragonwilds.