Provide comprehensive support across all areas of human resource management, including recruitment, employee relations, performance management, and compliance.
Partner closely with managers and team members to address HR queries and ensure an engaging employee experience from onboarding through to offboarding.
Administer employee records and HR databases, ensuring data accuracy and confidentiality in line with internal policies and external regulations.
Assist in the development, communication, and implementation of HR policies, procedures, and company-wide initiatives.
Support payroll and benefits administration processes in conjunction with finance and third-party providers.
Foster a positive, diverse, and inclusive working environment through HR best practices and participation in employee engagement activities.
Participate in training sessions, coaching, and continuous development programs to support both individual and organizational growth.
Contribute ideas to improve HR processes, increase efficiency, and advance company culture.
Requirements
University degree in any discipline (HR-related studies preferred).
Minimum of 3 years in HR, preferably in the service or BPO sector.
Familiarity with HRIS systems, Microsoft Office, and payroll processes.
Excellent organisational and multitasking abilities, with meticulous attention to detail.
Strong interpersonal, problem-solving, and communication skills (both verbal and written).
Proficient in English and Arabic (written and spoken).