Oracle R12 Technical Consultant
Jade Global
Oracle ARCS Consultant
Jade Global
full-time
Posted on:
Location Type: Office
Location: Pune • 🇮🇳 India
Visit company websiteJob Level
SeniorLead
Tech Stack
Oracle
About the role
- Liaise with client application lead for day-to-day activities.
- Work in L2 support and Enhancements for issues related to Oracle ARCS.
- Tickets tracking, resolving and SLA management.
- Suggest Best Practices & improvements in the current ARCS landscape.
- Attend all internal and client meetings.
- Coordinate with other teams, business users, Vendor (e.g. Oracle).
- Help in patching and monthly closure activities.
- Documenting and Maintaining SOPs and KEDB.
- 24x7 support for P1 issues.
- Raise risks/issues (if any) on time.
Requirements
- 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS
- Well versed in ARCS Architecture and Business processes of Reconciliation, Transaction Matching
- Experience in understanding current architecture and providing improvement suggestions
- Hands on experience in resolving tickets and meeting SLAs
Benefits
- health-related policies
- leave donation policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
L2 Application SupportOracle ARCSTicket ResolutionSLA ManagementReconciliationTransaction MatchingArchitecture ImprovementBest PracticesDocumentationSOPs
Soft skills
Client LiaisonCoordinationCommunicationProblem SolvingRisk Management