Jacuzzi Group

Benefits Specialist

Jacuzzi Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $73,000 per year

About the role

  • Serve as the primary contact for employee benefits inquiries, providing prompt and compassionate support.
  • Manage daily operations of health and welfare benefits, including medical, dental, vision, life, disability, HSA/FSA, and optional plans.
  • Manage new hire benefit enrollments, life event changes, terminations, and status updates in HRIS/benefits platforms.
  • Support annual open enrollment execution, including system setup, testing, employee communications, and post-enrollment cleanup.
  • Maintain benefits documentation and HRIS/benefit platforms content to improve employee self-service.
  • Ensure employee 401(k) elections, contribution changes, and loan transactions are accurately reflected in the payroll system.
  • Assist with employee retirement education by supporting communications, plan materials, and enrollment initiatives.
  • Conduct monthly carrier billing reconciliations and resolve discrepancies with carriers, payroll, and vendors.
  • Ensure enrollment accuracy across HRIS, benefits platforms, payroll, and carrier systems.
  • Track and resolve retroactive changes, refunds, and adjustments in a timely manner.
  • Assist with routine 401(k)-related reporting and data reconciliation as needed.
  • Partner with carriers, brokers, TPAs, and benefits platform providers to resolve employee issues and operational errors.
  • Resolve complex cases effectively and assist with vendor data feeds, eligibility files, and platform maintenance.
  • Collaborate with HR Managers to manage leave of absence and disability benefits, ensuring timely collection of employee benefit premiums during unpaid or partially paid leave.
  • Process and support benefit enrollment changes related to leaves of absence, including status changes, and return-from-leave events.
  • Track leave and disability cases as they relate to benefits eligibility, enrollment timelines, alignment with COBRA and coverage continuity.
  • Partner with vendors and internal teams to ensure benefits are aligned with approved leave statuses and timelines.
  • Support the facilitation of employee wellness challenges, campaigns, and activities, partnering with vendors and internal stakeholders as needed.
  • Oversee wellness program participation metrics, track outcomes and trends, and manage wellness communications, calendars, and resources for employees.
  • Issue recognition awards and incentives for wellness initiatives. Participate in the Wellness Committee by providing insights and assisting with program implementation and success.
  • Support compliance requirements related to COBRA, ACA, ERISA, HIPAA, Section 125, and retirement plans.
  • Assist with audits, reporting, and required notices and filings.
  • Ensure confidentiality and proper handling of sensitive employee information at all times.
  • Other duties as assigned

Requirements

  • 2–5 years of hands-on benefits administration experience (health & welfare required; leave administration preferred).
  • Experience supporting employee-facing benefits and wellness programs.
  • Experience performing benefits billing reconciliation and enrollment audits.
  • Strong attention to detail with the ability to manage recurring monthly processes and deadlines.
  • High service orientation with excellent written and verbal communication skills.
  • Proficiency with HRIS and benefits platforms and strong Excel skills.
  • Experience supporting multi-state and/or multi-country employee populations.
  • Experience with PlanSource and/or UKG Ready.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
benefits administrationbilling reconciliationenrollment auditsemployee benefits inquiries401(k) managementdata reconciliationleave administrationwellness program managementemployee communicationscompliance requirements
Soft Skills
attention to detailservice orientationwritten communicationverbal communicationproblem-solvingcollaborationcompassionate supportorganizational skillstime managementconfidentiality