Jackson Healthcare

Client Services Coordinator

Jackson Healthcare

full-time

Posted on:

Location Type: Remote

Location: Gabon

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About the role

  • Assist Account Managers by scheduling locum providers, updating confirmation agreements, processing timecards/expenses, and tracking candidate submission checklists.
  • Act as a liaison between clients, agencies, and the internal team, ensuring clarity and timely communication.
  • Organize phone screens and ensure schedules are updated accurately in the HWL platform.
  • Keep inboxes organized and respond to client and agency emails promptly, aiming to address queries on the same business day.
  • Handle issues effectively and with a sense of urgency, while maintaining a positive image of the company.
  • Work closely with the Account Management team, keeping them informed of any significant problems or activities.

Requirements

  • High school diploma or equivalent; Bachelor’s degree preferred.
  • At least 1 year of experience in healthcare recruiting or a related field.
  • Strong written communication and organizational skills.
  • Proficient in Microsoft Office Suite.
  • Ability to manage multiple tasks and work independently.
  • Strong emotional intelligence and interpersonal skills.
  • Familiarity with various financial and business applications; willing to learn company-specific platforms.
Benefits
  • Additional time may be needed to complete job responsibilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare recruitingtimecard processingexpense processingcandidate submission trackingscheduling
Soft Skills
written communicationorganizational skillsemotional intelligenceinterpersonal skillsproblem-solvingtime management
Certifications
high school diplomaBachelor’s degree