IT Manager – Global Lean & Ops Excellence Applications
Jabil
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Salary
💰 $115,500 - $207,900 per year
About the role
- Lead system lifecycle planning including upgrades, patching, and obsolescence management
- Act as primary IT point of contact for Lean & Ops Excellence application programs across business units and manufacturing leadership
- Ensure platform stability, performance, compliance, and availability in a regulated manufacturing environment
- Drive continuous improvement and service excellence through metrics, governance, and proactive risk management
- Manage vendor relationships, license contracts, and service escalations related to Global Lean & Ops Excellence applications tower
- Own and manage the global IT delivery and operations of the Lean & Operational Excellence Applications tower
Requirements
- Bachelor’s Degree in Computer Science or Management Information Technology
- 6 to 8 years experience in a relevant Jabil IT position OR equivalent external work experience, including at least 5 years experience in a supervisory or management role within an Information Technology department.
- Proven track record managing global or multi-site Application deployments
- Previous leadership experience in a matrix or CoE structure preferred
- Experience working with Lean & operational excellence programs, processes and applications is a strong plus
- Familiarity with ITIL practices, GxP/regulated environments, and manufacturing operations
- Ability to participate in projects to ensure regional/ global readiness
- ITIL Process Management knowledge to ensure compliance and use of global, regional and/ or site defined processes
- Understanding of Licensing and Contracts.
- Ability to work effectively under pressure with constantly changing priorities and deadlines.
Benefits
- medical, dental, and vision insurance plans
- paid time off accruing at a rate of 3.07 hours during your first year of employment
- 4 weeks of paid parental leave
- 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays)
- 401(k) retirement plan
- employee stock purchase plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system lifecycle planningapplication deploymentsITIL practicesLean & operational excellencerisk managementvendor managementcompliance managementperformance metricsobsolescence managementservice escalation
Soft skills
leadershipcommunicationproject managementproblem-solvingadaptabilityteam collaborationorganizational skillspressure managementstakeholder engagementgovernance
Certifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in Management Information TechnologyITIL certification