JA Solar

Field Engineer

• Provide on-site technical support during installation, commissioning, testing, and handover of Battery Energy Storage System (BESS) projects.
• Supervise installation activities and verify compliance with technical specifications, quality standards, and safety requirements.
• Perform system commissioning, functional testing, and grid connection activities to ensure successful project energization.
• Resolve on-site technical issues related to electrical installation, system integration, and grid compliance.
• Support project acceptance, punch-list resolution, and final technical handover to customers.
• Respond promptly to customer technical enquiries via remote or on-site support and ensure timely issue resolution.
• Troubleshoot hardware, software, communication, and system performance issues, escalating complex cases where appropriate.
• Manage after-sales service activities through the service management system, ensuring accurate documentation and timely closure of work orders.
• Deliver customer training on system operation, routine maintenance, and safety procedures.
• Build positive customer relationships through professional technical support and effective communication.
• Collect and communicate customer feedback, technical issues, and field observations to support product improvements.

Technical Service Engineer – BESS

Sales

• Execute the regional sales strategy for PV Projects in alignment with European commercial objectives
• Deliver regional revenue, margin, and order intake targets across the assigned country cluster
• Personally develop, negotiate, and close strategic commercial opportunities with key customers across the region
• Maintain executive-level relationships with major EPCs, project developers, utilities, investors, and other strategic market participants
• Lead senior-level negotiations for major framework agreements, utility-scale projects, and strategic partnerships

Technical Service Engineer – BESS

Regional Sales Manager – PV Projects, DACH