J.J. McDonnell & Co Inc

Customer Support

• Delivering exceptional service to both Foodservice and National Retail customers through accurate order processing.
• Process customer orders from entry to delivery, ensuring accuracy and timeliness.
• Verify and update customer order guides, pricing, and cost changes.
• Handle inbound/outbound calls, emails, and walk-in customer interactions professionally.
• Accurately enter and verify orders, adjustments, and credits in SeaSoft and customer ERP systems.
• Coordinate with transportation and operations to ensure timely deliveries.

Customer Service Representative, Part Time