Fraud Manager
iwoca
full-time
Posted on:
Location Type: Hybrid
Location: London • Germany
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Salary
💰 £60,000 - £80,000 per year
Job Level
About the role
- Identify and evaluate emerging fraud scenarios such as impersonation, social engineering, and account takeover (ATO).
- Formulate and adapt the fraud strategy specifically for the German digital lending market to maintain an optimal balance between risk and conversion.
- Design efficient verification processes that protect the business without adding unnecessary friction for our customers.
- Partner with Tech and Data teams to implement automated detection mechanisms, including machine learning models and rule-based systems.
- Guide the selection and introduction of innovative technologies to optimise the fraud prevention toolkit.
- Develop and lead training programs to raise fraud awareness across the company and with our external partners.
Requirements
- Proven experience in fraud management or a related compliance field, with a focus on 3rd-party fraud.
- Strong analytical skills with the ability to translate complex data into actionable prevention measures.
- A proactive, solution-oriented mindset and the ability to work effectively within agile, cross-functional teams.
- Fluency in German and English.
- Experience working with external fraud-prevention platforms or aggregators (Bonus).
- Familiarity with the technical implementation of automated fraud solutions (ML/Rule-engines) (Bonus).
- Experience in the German fintech or digital lending sector (Bonus).
Benefits
- Medical insurance from Vitality, including discounted gym membership.
- A private GP service for you, your partner, and your dependents.
- 25 days’ holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
- A one-month, fully paid sabbatical after four years.
- Instant access to emotional and mental health support.
- Generous parental leave and a nursery tax benefit scheme.
- Two company retreats a year—we’ve been to France, Italy, Spain, and further afield.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud managementcompliancedata analysismachine learningrule-based systemsautomated fraud solutionsverification processesrisk assessmentdigital lendingfintech
Soft Skills
analytical skillssolution-oriented mindsetproactivecross-functional teamworkcommunicationtraining developmentstrategic thinkingadaptabilityproblem-solvingcustomer focus