Fraud Manager
iwoca
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • Germany
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Salary
💰 €60,000 - €80,000 per year
About the role
- Identify and assess new fraud scenarios such as identity theft (impersonation), social engineering, and account takeover (ATO).
- Formulate and adapt the operational fraud strategy specifically for the German market to maintain an optimal balance between risk and conversion.
- Design efficient technical verification processes that protect the business without creating unnecessary friction for our customers.
- Take responsibility for the operational review of fraud tasks and suspected cases.
- Collaborate with tech and data teams to develop and implement automated detection mechanisms, including AI and machine-learning models as well as rule-based systems.
- Evaluate, select, and implement innovative external technologies to optimize our fraud prevention tools.
- Develop and lead training programs for our operations teams to raise awareness of fraud cases.
Requirements
- 3–5 years of professional experience in fraud management or a related compliance area, ideally with a focus on third-party fraud.
- Strong analytical skills and the ability to translate complex data into concrete prevention measures.
- A proactive, solution-oriented approach and the ability to work effectively in agile, cross-functional teams.
- Fluent in German and English.
- Experience evaluating and implementing innovative technical solutions for fraud prevention (bonus).
- Understanding of the technical implementation of automated fraud solutions (bonus).
- Experience in the German fintech sector or in digital lending (bonus).
Benefits
- Flexible working hours
- Discounted gym membership
- 26 days of annual leave, plus a day off on your birthday, the option to buy or sell up to five vacation days, and unlimited (unpaid) leave
- A fully paid one-month sabbatical after 4 years at iwoca
- Direct access to certified psychologists through our partner OpenUp for team members who need emotional or mental support
- Employee equity program for all iwocans
- Subsidy for the Deutschlandticket
- “Summer Houses” in southern Europe and “Winter Houses” in the Alps — past trips have included France, Italy, Spain and more
- A personal learning and development budget for everyone
- Company-wide talks with internal and external speakers
- Access to learning platforms such as Treehouse
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud managementdata analysisautomated detection mechanismsAImachine learningrule-based systemstechnical verification processesthird-party fraudfraud prevention solutionsdigital lending
Soft Skills
analytical skillssolution-oriented approachcollaborationproactive mindseteffective communicationtraining developmentcross-functional teamworkadaptabilityproblem-solvingcustomer focus