ITX Corp.

Solutions Engineer

• Design end-to-end GCP-based architectures for conversational platforms, data flows, and integrations.
• Provide strategic oversight and mentorship to Tech Leads and Delivery Teams, ensuring adherence to best practices and scalability.
• Work closely with client stakeholders, Product Innovation Leads, and Conversation Analysts to define intents, flows, and user stories.
• Implement analytics and feedback loops to improve chatbot accuracy and user experience.
• Stay current with GCP advancements, Dialogflow CX updates, and emerging agentic AI trends; propose enhancements to architecture and delivery models.
• Establish a repeatable architecture framework to support multiple lines of business as demand grows.

Solutions Architect – GCP, Conversational AI

Software Engineer

• Develop and maintain custom modules for Adobe Commerce Cloud
• Refactor existing Magento functionality for performance and maintainability
• Upgrade Magento and PHP versions, ensuring compatibility and stability
• Implement and follow Magento Coding Standards
• Set up and maintain automated testing (unit and integration tests)
• Build and manage CI/CD pipelines using GitHub Actions
• Collaborate with cross-functional teams to support Akeneo (PIM) using Symfony

Magento Developer

Project Manager

• Guide project teams through the full lifecycle—from discovery to delivery—ensuring alignment with client vision, business goals, and technical feasibility.
• Champion Agile/Scrum principles to foster self-organizing teams, drive accountability, and promote iterative value delivery.
• Build trust and transparency with clients, product owners, and internal teams through clear communication and proactive risk management.
• Own scope, schedule, budget, and quality. Navigate dependencies and blockers with confidence and clarity.
• Cultivate a culture of ownership, learning, and innovation. Encourage continuous improvement and celebrate wins.
• Stay active in the PM and Agile community—sharing insights, learning from peers, and evolving your craft.

Product Manager

• Gather and understand functional and nonfunctional requirements.
• Conduct research to prioritize user needs and develop backlogs.
• Define success metrics and criteria for the product.
• Review and adjust backlogs to align with current objectives.
• Facilitate collaboration between clients and delivery teams.

Product Owner

• As a Solutions Architect, you’ll play a pivotal role in shaping innovative software solutions with a strong focus on leveraging AI and data-driven approaches.
• Help design and implement architectures that balance software solutions and meet both business and technical needs.
• Collaborate directly with clients to understand their challenges and guide them through the requirements process.
• Create solutions that integrate various systems and databases while balancing security, efficiency, and elegance.
• Perform experiments, analyze results, and communicate findings to ensure every solution is both feasible and exceptional.
• Set ITX standards, best practices, and supported tools, actively promoting their implementation.

Solutions Architect, AI/Data skills

• Define and communicate a clear product vision and strategy that addresses client challenges and market opportunities.
• Conduct market research to understand user needs and emerging trends.
• Prioritize the product backlog to align with strategic business and client goals.
• Champion the business case by defining key success metrics and ROI.
• Break down projects into strategic, releasable phases and prioritize work based on client objectives and team capacity.
• Continuously integrate feedback from clients and stakeholders to refine product direction.
• Build and maintain strategic client relationships and propose future opportunities.
• Lead product strategy and execution, fostering collaboration, continuous improvement, and innovation.
• Guide requirements to align with product vision and ensure work is clear, concise, and strategically aligned.
• Drive cross-functional collaboration, partnering with UX and development teams to deliver high-quality solutions.
• Negotiate trade-offs to balance strategic priorities with development realities.
• Align product goals with ITX’s strategic priorities, ensuring projects are delivered on time and within budget and contributing to account profitability.