Provide technology expertise relative to engineering and IT
Support uptime of engineering software and systems – target 99.9% of 24/7/365
Help manage support agreements with Engineering software vendors
Build and support a standard engineering app as much as possible with rarer or without customizations
Install and configure specialized software where no network deployment is available
Implement upgrades, enhancements, and/or new systems as appropriate within the Engineering System and by business requirements and goals
Assist with pertinent input to the IT budget for Engineering IT systems, including allocating software maintenance costs to the business units
Collaborate with other team members who provide localization requirements
Maintain awareness of new technology and implement upgrades, enhancements, and new solutions as appropriate
Assist with pertinent input to Enterprise IT to guide company standards for engineering hardware and software to ensure compatibility, adequate performance, and consistency with department and corporate goals
Be capable of leading end-to-end design workshops, providing knowledge of best practices, and transforming business processes through advising and guiding business users
Assume partial project management responsibility where needed
Proactively work and mitigate any unforeseen risks
Recommend the most appropriate and scalable long-term solutions for business
Help develop training documentation for end users
Act as a business partner and create long-term relationships with key business users and stakeholders.

Requirements

Bachelor's Degree preferred
10+ years of related experience or an equivalent combination of education and experience
Demonstrated extensive knowledge of the PTC Windchill platform, including context management, user management, access control rules (ACL), object types, lifecycle management, report creation, and workflow administration
Experience with PTC Windchill CadWorker
Knowledge of Java and JavaScript is a plus
Experience with PTC Windchill file vaults and replication a plus
Experience providing performance tuning, problem analysis, upgrades, and system administration for PTC Windchill, a plus
Strong analytical, communication, and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
Attention to detail and a commitment to data accuracy and integrity.

Benefits

Health insurance
401(k)
Short and long-term disability
Paid time off
Growth and developmental opportunities
Other incentive compensation programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PTC Windchillcontext managementuser managementaccess control rulesobject typeslifecycle managementreport creationworkflow administrationJavaJavaScript

Soft Skills

analytical skillscommunication skillsinterpersonal skillsattention to detaildata accuracydata integrity

Certifications

Bachelor's Degree