ITRS Group

Senior Product Designer

ITRS Group

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $115,000 - $140,000 per year

Job Level

Senior

About the role

  • Lead user research, usability testing, and workflow discovery across dashboards, alerting, diagnostics, and AI-driven insights.
  • Design data-rich, scalable interfaces optimized for complex multi-environment deployments.
  • Create visualizations and workflows that unify metrics, logs, traces, and topology into a consolidated enterprise view.
  • Improve real-time alerting UX to support enterprise triage, cross-site incident correlation, and rapid response.
  • Develop interaction models for agentic AI within an enterprise operations context.
  • Deliver wireframes, prototypes, and final designs aligned with cross-product coherence and enterprise-grade expectations.
  • Partner with PM and engineering to ensure quality implementation across distributed product squads.
  • Enhance accessibility, clarity, and workflow efficiency across all observability initiatives.

Requirements

  • A strong SaaS portfolio with case studies that show the problem, process, final design, business impact, and refined UI craft.
  • Deep experience in data analytics and visualisation. You lead users to insight with clear information design.
  • 5+ years in product design or UX for SaaS or Fintech products. B2B or product-led experience is a bonus.
  • Expert Figma skills and design-system experience. You know components, variants, and Auto Layout.
  • Comfortable with user research. Interviews, task analysis, and usability testing.
  • Excellent interaction and visual design. You sweat the details and ship interfaces that feel effortless.
  • Clear communicator who explains decisions and handles trade-offs well.
  • Someone applying for this role would benefit from experience in monitoring or observability, dashboards for expert users, and basic front-end or prototyping skills.
Benefits
  • Health Insurance, Vision Plan, and Dental Cover for you and your dependants
  • HSA & FSA
  • Employee Assistance Programme
  • Health Advocate, Talk Space, One Medical, Teladoc
  • 401(k)
  • Commuter benefits
  • Remote Hybrid Working
  • Enhanced Parental Leave
  • Life and AD&D Insurance
  • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave
  • Referral Bonus
  • Buy and Sell Holiday
  • Training Reimbursement
  • Health Insurance and Dental Health Cover for you and your dependants
  • Employee Assistance Programme
  • Pension
  • Flexible Hybrid Working
  • Enhanced Parental Leave
  • Travel Insurance
  • Life Assurance
  • Income Protection
  • Referral Bonus
  • Buy and Sell Holiday
  • Training Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user researchusability testingdata analyticsvisualizationinteraction designUI designdesign systemsprototypingworkflow designAI-driven insights
Soft Skills
clear communicationattention to detailcollaborationproblem-solvinguser empathydecision-makingtrade-off managementworkflow efficiencycreativityadaptability