
Senior Manager, Pre-Sales, Business Development
Itron, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Raleigh • North Carolina • Texas • United States
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Salary
💰 $125,000 - $215,000 per year
Job Level
About the role
- Build, lead, and mentor a high-performing pre-sales team that delivers customer-centric, innovative, and scalable support across global opportunities
- Foster authentic, collaborative relationships with Marketing, Customer Success, CME, Delivery, and Managed Services teams to ensure seamless customer engagement
- Establish performance goals, monitor KPIs, and promote an accountable, agile culture that drives consistent, high-quality deliverables
- Develop and maintain standardized pre-sales processes, templates, and tools for proposals, RFP/RFI responses, Statements of Work (SOW), and customer-facing materials
- Ensure an 80% standardized / 20% custom SOW model to improve scalability and operational excellence
- Oversee creation of pre-sales artifacts, including solution outlines, presentations, brochures, pricing models, and security documentation
- Drive full adoption of Loopio (RFP/RFI automation) and Conga CPQ (quoting and proposal management)
- Collaborate with cross-functional partners on portfolio strategy, offering lifecycle management, hosting platform availability, and solution readiness
- Define solution strategies and pricing models in partnership with CME, Delivery, and Product teams
- Support contract strategy, positioning, and redlines to ensure competitive yet customer-focused deal structures
- Lead or support customer briefings, virtual and on-site shortlist presentations, and value proposition discussions
- Reduce manual quoting by centralizing offerings through CPQ and the Proposals Team
- Ensure operational readiness for proposed solutions, including hosting options, integrations, installation approaches, and delivery strategies
- Work collaboratively with Delivery and Managed Services to formalize opportunity strategies, project scopes, and implementation timelines
Requirements
- Bachelor’s degree in a relevant field or equivalent experience
- Proven experience leading pre-sales, sales engineering, or business development teams in a technology-driven environment—preferably within utilities, energy, or enterprise SaaS
- Strong strategic thinking abilities, with a track record of aligning pre-sales efforts to business, customer, and market needs
- Demonstrated experience coaching, developing, and motivating high-performing teams
- Excellent communication skills with the ability to articulate complex technical solutions clearly to both technical and non-technical audiences
- Strong decision-making skills with the ability to manage competing priorities in a fast-moving, agile environment
- Experience using or overseeing tools such as CPQ solutions, RFP automation platforms, and collaboration technologies
Benefits
- financial programs
- social programs
- health and wellbeing programs
- paid vacation
- 401k matching
- employee stock purchase program
- hybrid work schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pre-sales processesRFP/RFI responsesStatements of Work (SOW)solution strategiespricing modelscontract strategyoperational readinessproject scopesimplementation timelines
Soft Skills
leadershipmentoringcollaborationstrategic thinkingcoachingcommunicationdecision-makingmotivating teamsmanaging priorities
Certifications
Bachelor’s degree