Itron, Inc.

Account Executive

• Exceed sales targets by driving new opportunities and selling solutions into enterprise accounts within the energy industry
• Develop a set of assigned accounts with the mindset of an owner/operator
• Manage the entire sales process to ensure delivery against key performance metrics
• Identify customer buying processes and decision‑making structures
• Engage with prospect organizations to position Itron solutions through value‑based selling
• Provide accurate monthly forecasting and revenue delivery
• Work with management and cross‑functional teams to develop a strategic account plan

Strategic Account Executive

• Exceed sales targets by driving new opportunities and selling solutions into enterprise accounts
• Develop a set of assigned accounts with an ownership mindset
• Manage the entire sales process to ensure delivery against key performance metrics
• Identify customer buying processes and engage senior leadership
• Create and maintain a sales pipeline to ensure over-achievement
• Engage with prospect organizations through value-based selling
• Provide accurate monthly forecasting and revenue delivery
• Work with management to develop a strategic account plan

Client Executive

Engineer

• Develop and optimize packaging solutions for PCBA and finished goods globally
• Ensure packaging designs comply with evolving environmental regulations and sustainability standards while drive simplification
• Create and update technical documentation, specifications, and test protocols
• Be part of NPI teams, contributing to early design and industrialization discussions
• Influence decisions across diverse teams, ensuring packaging considerations are integrated early and effectively
• Collaborate with sustaining engineering teams to improve existing packaging performance and reduce cost
• Work closely with manufacturing sites, supply chain, quality, external partners, and suppliers
• Stay current on new regulations related to environmental impact, reuse systems, recyclability, and waste management
• Ensure packaging systems are optimized for logistics, factory handling, and durability across multiple touchpoints
• Partner with external packaging vendors and manage the currently semi-outsourced packaging design activities
• Travel to and work on factory floors as needed to validate packaging performance and gather operational insights. (Travel requirements: 10%)
• Conduct packaging tests (drop, vibration, climatic exposure, etc.)

Senior Packaging Engineer

Account Manager

• The Utility Account Manager serves as a primary point of connection between Itron and the utility stakeholders who rely on our EP&R SaaS solutions.
• In this role, you will build and grow strategic client relationships, act as a trusted advisor, and ensure clients are positioned to get the greatest value from our products.
• You will serve as an advocate for our customers—promoting a customer‑centric mindset—while engaging collaboratively across internal teams to deliver exceptional, innovative, and accountable service.
• Develop deep subject‑matter expertise across Itron’s EP&R suite to confidently guide clients and internal partners.
• Build, strengthen, and maintain collaborative, trust‑based client relationships across all assigned accounts.
• Lead training and onboarding activities for new clients in partnership with our delivery team to ensure a smooth, agile transition onto EP&R platforms.
• Conduct client‑specific business analysis to identify opportunities for optimization and recommend solutions aligned with customer goals.
• Act as a customer advocate by providing thoughtful recommendations for product enhancements, service improvements, and process efficiencies.
• Support product delivery through training, guidance, troubleshooting, and ongoing client enablement.
• Create and contribute to training materials, client resources, and best‑practice documentation.
• Partner with Customer Support and Service Provider teams to understand client‑specific environments, helping tailor solutions and support approaches.
• Collaborate with Product and Engineering teams to communicate client needs, prioritize enhancements, and influence development roadmaps.
• Participate in storm‑response activities as part of the EP&R storm‑support team, including: Signing up for storm shifts (which may include nights, weekends, or holidays). Serving as a communication bridge between utility clients and contractors. Providing real‑time user assistance and data insights. Contributing to after‑action reviews and continuous improvement initiatives.

Utility Account Manager

Accountant

• Support the review of customer contracts and identify performance obligations to be accounted for
• Identify and account for customer contract terms that may impact revenue recognition
• Maintain accurate revenue recognition models for assigned projects
• Update monthly forecasts for revenues and costs after consultation with project managers
• Perform critical review of revenue and cost forecast changes to determine revenue recognition impact
• Evaluate, create and implement processes and controls to ensure compliance with GAAP and Itron policies
• Communicate and educate on revenue recognition requirements
• Assist Revenue Manager to document and communicate judgments pertaining to revenue recognition
• Provide analytical revenue and unbilled receivable management reporting
• Oversee customer invoicing for assigned projects
• Perform monthly balance sheet reconciliations related to revenue recognition
• Build positive relationships with project managers and other key stakeholders
• Contribute to a positive team environment

Revenue Accountant

Business Development Rep

• Build, lead, and mentor a high-performing pre-sales team that delivers customer-centric, innovative, and scalable support across global opportunities
• Foster authentic, collaborative relationships with Marketing, Customer Success, CME, Delivery, and Managed Services teams to ensure seamless customer engagement
• Establish performance goals, monitor KPIs, and promote an accountable, agile culture that drives consistent, high-quality deliverables
• Develop and maintain standardized pre-sales processes, templates, and tools for proposals, RFP/RFI responses, Statements of Work (SOW), and customer-facing materials
• Ensure an 80% standardized / 20% custom SOW model to improve scalability and operational excellence
• Oversee creation of pre-sales artifacts, including solution outlines, presentations, brochures, pricing models, and security documentation
• Drive full adoption of Loopio (RFP/RFI automation) and Conga CPQ (quoting and proposal management)
• Collaborate with cross-functional partners on portfolio strategy, offering lifecycle management, hosting platform availability, and solution readiness
• Define solution strategies and pricing models in partnership with CME, Delivery, and Product teams
• Support contract strategy, positioning, and redlines to ensure competitive yet customer-focused deal structures
• Lead or support customer briefings, virtual and on-site shortlist presentations, and value proposition discussions
• Reduce manual quoting by centralizing offerings through CPQ and the Proposals Team
• Ensure operational readiness for proposed solutions, including hosting options, integrations, installation approaches, and delivery strategies
• Work collaboratively with Delivery and Managed Services to formalize opportunity strategies, project scopes, and implementation timelines

Senior Manager, Pre-Sales, Business Development

Electrical Engineer

• Lead customer‑centric RF and wireless validation for IoT‑enabled and industrial smart metering products across electric, gas, and water utility applications.
• Perform RX/TX characterization including sensitivity, PER testing, TX power, antenna pattern measurement, and OTA evaluation to ensure reliable field performance.
• Validate sub‑GHz, cellular, and ISM‑band wireless systems used in grid‑edge and industrial IoT deployments, applying innovative test methods to reduce risk and improve product readiness.
• Execute RF and electrical immunity testing (ESD, conducted/radiated immunity, surge, power‑supply robustness) to ensure safe, resilient, utility‑grade operation.
• Validate antenna designs and patterns for internal products and partner‑developed meter integrations, ensuring alignment with Itron performance expectations.
• Collaborate with OEMs on power interfaces, interconnects, thermal considerations, enclosures, and RF interference mitigation with a focus on driving reliable integrations.
• Develop and maintain structured test plans, procedures, and documentation for new products and integration programs.
• Own and maintain ATE stations and RF test setups, including calibration, configuration management, troubleshooting, and continuous improvement.
• Lead or support cross‑domain failure analysis and system debugging across RF, electrical, firmware, and system layers.
• Provide technical support for customer integrations, product qualification, and deployment activities, maintaining a customer‑first mindset.

Senior Electrical Engineer

Program Manager

• Manage and lead programs to deliver an end-to-end solution from concept, to planning and through execution of complex hardware and firmware development programs
• Develop and maintain integrated schedules across hardware, firmware, software and test engineering
• Drive cross-functional alignment and ensure milestone adherence across phase gates, DVT, EVT, prototype builds, etc.
• Manage critical-path dependencies between functional teams such as hardware, firmware, software, manufacturing, operations and external vendors
• Develop strong working relationships with cross functional teams across all levels of the organization and provide exceptional leadership to program core team to deliver programs on time, within budget and with high quality while achieving excellent customer satisfaction
• Monitor overall solution, identify, track and mitigate potential risks and obstacles such as scope creep, resource and personnel shortfalls, and problems with schedule, release delays and budget overruns
• Provide reporting to Business and R&D leadership and Product Line Management on potential issues and conflicts
• Communicate progress to all levels of the business regularly
• Manage effective decision making with leadership and teams
• Oversee common use of Itron's program lifecycle process
• Contribute to the refinement of program lifecycle process

Senior Program Manager – Networked Solutions System

Communications

• Develop marketing plan and related campaign content to support lines of business targets and goals in collaboration with product management group and Itron sales
• Support product management and sales with go-to-market (GTM) plan, including value proposition, market segmentation, competitive analysis, commercial model, delivery model, updating sales enablement tools, etc.
• Coordinate with resources in corporate marketing group, as needed, to plan, oversee, develop, execute, track and be accountable for assigned product group-based marketing campaigns and related activities
• Continuously improving and enable sales team through training and awareness campaigns
• Follow up on lead management through marketing campaigns to drive new client acquisition & sales revenue
• Deliver relevant campaign content to the corporate marketing calendar
• Collaborate with corporate marketing team and the product marketing and product line management team to ensure related marketing activities and programs are executed in a timely and effective manner
• Support content marketing, including writing collateral and promotions with internal and external partners, i.e., writing blogs, whitepapers, website copy and other documents
• Manage trade shows and Itron events with internal and external parties including analyzing the performance of demand generation and developing action plans

Marketing Communications Intern – Sales Enablement

Financial Planning and Analysis

• Serve as a trusted advisor to senior sales and marketing leaders, delivering actionable financial insights
• Influence regional and global decision-making through data-driven analysis and compelling financial storytelling
• Support global growth initiatives and strategic projects across sales and marketing
• Lead global sales compensation processes, partnering with sales enablement teams to set quotas and targets
• Design and refine sales compensation models aligned with strategic goals and regional performance metrics
• Validate attainment calculations for incentive payouts, ensuring accuracy and transparency
• Manage planning and reporting for regional revenue, bookings, and backlog, consolidating global data for executive reporting
• Drive continuous improvement in financial processes and reporting accuracy
• Collaborate with Accounts Receivable and Treasury to resolve disputes and mitigate past-due accounts
• Attract and retain top talent to strengthen the CME finance team.

Senior Manager, Financial Planning & Analysis

Implementation Specialist

• Become a subject matter expert on Itron’s products and understand how AI can drive outcomes in the utilities industry
• Build strong, trust-based client relationships through proactive communication and a collaborative approach
• Manage the end-to-end delivery process, including project management, process definition, product requirements, user training, and issue resolution
• Perform customer data analysis and create insightful reports
• Configure Itron applications, including integration setup
• Develop and deliver customized training materials and “train-the-trainer” sessions for client teams
• Manage, triage, and troubleshoot user acceptance testing
• Clearly capture and communicate client needs to internal R&D teams (product, software engineering, machine learning) to influence product enhancements
• Support core Support Team members during large storms, ensuring a positive experience for Utility Clients and their Contractors

Implementation Consultant

Manager

• Manage a portfolio of enterprise-level customer accounts, fostering long-term relationships that deliver measurable value and ensure timely renewals and revenue growth.
• Navigate complex, matrixed organizations to identify key stakeholders and develop strategic relationships that deepen customer commitment.
• Create and execute Success & Engagement Plans based on customer objectives and priorities, driving adoption and measurable outcomes.
• Lead customer-facing engagements such as Quarterly Business Reviews, best practice workshops, executive briefings, and regular touchpoints.
• Proactively identify and mitigate risks to renewals, long-term relationships, or successful outcomes.
• Serve as the primary point of contact and escalation path for customers, ensuring timely and proactive resolution of issues.
• Monitor customer health and value realization through usage data, satisfaction metrics, and feedback collection.
• Communicate account status and engagement progress to internal stakeholders, ensuring transparency and alignment.
• Advocate for customer needs within cross-functional teams, including Development, Product Management, Professional Services, Sales, Marketing, and Support.
• Conduct regular remote and in-person meetings (US and Canada) to understand business requirements and identify growth opportunities.
• Support development of technical education, marketing, and sales materials for onboarding, engagement, and adoption.