
Implementation Consultant
Itron, Inc.
full-time
Posted on:
Location Type: Remote
Location: Florida • Texas • United States
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About the role
- Become a subject matter expert on Itron’s products and understand how AI can drive outcomes in the utilities industry
- Build strong, trust-based client relationships through proactive communication and a collaborative approach
- Manage the end-to-end delivery process, including project management, process definition, product requirements, user training, and issue resolution
- Perform customer data analysis and create insightful reports
- Configure Itron applications, including integration setup
- Develop and deliver customized training materials and “train-the-trainer” sessions for client teams
- Manage, triage, and troubleshoot user acceptance testing
- Clearly capture and communicate client needs to internal R&D teams (product, software engineering, machine learning) to influence product enhancements
- Support core Support Team members during large storms, ensuring a positive experience for Utility Clients and their Contractors
Requirements
- 0–4 years of experience in technology, engineering, or analytics-related fields
- Bachelor’s degree in Engineering, Systems Integration, Mathematics, or a related discipline
- Familiarity with business analysis practices
- Strong analytical, critical thinking, and problem-solving skills
- Excellent organizational, time management, and communication abilities
- High degree of accountability and adaptability
- Willingness to travel approximately 25–50%
Benefits
- Competitive benefit package
- Financial programs
- Social programs
- Health and wellbeing programs
- Paid vacation
- 401k matching
- Employee stock purchase program
- Hybrid work schedule
- Generous and flexible paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisproject managementprocess definitionproduct requirementsuser trainingissue resolutionapplication configurationintegration setupuser acceptance testingmachine learning
Soft Skills
analytical skillscritical thinkingproblem-solvingorganizational skillstime managementcommunication abilitiesaccountabilityadaptabilitycollaborative approachtrust-based relationships