Itron, Inc.

Implementation Consultant

Itron, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida, Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Become a subject matter expert on Itron’s products and understand how AI can drive outcomes in the utilities industry
  • Build strong, trust-based client relationships through proactive communication and a collaborative approach
  • Manage the end-to-end delivery process, including project management, process definition, product requirements, user training, and issue resolution
  • Perform customer data analysis and create insightful reports
  • Configure Itron applications, including integration setup
  • Develop and deliver customized training materials and “train-the-trainer” sessions for client teams
  • Manage, triage, and troubleshoot user acceptance testing
  • Clearly capture and communicate client needs to internal R&D teams (product, software engineering, machine learning) to influence product enhancements
  • Support core Support Team members during large storms, ensuring a positive experience for Utility Clients and their Contractors

Requirements

  • 0–4 years of experience in technology, engineering, or analytics-related fields
  • Bachelor’s degree in Engineering, Systems Integration, Mathematics, or a related discipline
  • Familiarity with business analysis practices
  • Strong analytical, critical thinking, and problem-solving skills
  • Excellent organizational, time management, and communication abilities
  • High degree of accountability and adaptability
  • Willingness to travel approximately 25–50%
Benefits
  • Competitive benefit package
  • Financial programs
  • Social programs
  • Health and wellbeing programs
  • Paid vacation
  • 401k matching
  • Employee stock purchase program
  • Hybrid work schedule
  • Generous and flexible paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisproject managementprocess definitionproduct requirementsuser trainingissue resolutionapplication configurationintegration setupuser acceptance testingmachine learning
Soft skills
analytical skillscritical thinkingproblem-solvingorganizational skillstime managementcommunication abilitiesaccountabilityadaptabilitycollaborative approachtrust-based relationships