AI Platform Administrator
iTech AG
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
Visit company websiteExplore more
Tech Stack
About the role
- Own platform operations.
- Monitor platform health, uptime, and performance.
- Coordinate with the vendor to resolve issues quickly.
- Manage users and access.
- Configure and optimize the platform.
- Support internal users.
- Manage the vendor relationship.
- Track adoption and usage.
- Maintain documentation.
- Support security and compliance.
- Drive continuous improvement.
- Build demos and internal offerings.
- Support ServiceNow delivery.
Requirements
- 2+ years in SaaS platform administration, IT operations, or a related operational role.
- Comfort with AI/ML concepts.
- Experience managing vendor relationships.
- Strong troubleshooting skills.
- User management and access control experience.
- Clear communication skills.
- Self-directed work style.
- ServiceNow Certified System Administrator (CSA).
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS platform administrationIT operationstroubleshootinguser managementaccess controlAI conceptsML conceptsplatform configurationplatform optimizationdocumentation maintenance
Soft Skills
clear communicationself-directed work stylevendor relationship managementproblem-solvingcontinuous improvement
Certifications
ServiceNow Certified System Administrator