iTech AG

ServiceNow Engineer

iTech AG

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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Tech Stack

ITSMJavaScriptServiceNow

About the role

  • Design, develop, and configure ServiceNow solutions to support federal program requirements
  • Build and maintain custom applications, workflows, business rules, and UI policies
  • Develop and enhance ServiceNow ITSM, ITOM and CMDB functionality
  • Design, develop, and support ServiceNow portals and web-based user experiences, including Service Portal and/or UI Builder
  • Collaborate with ServiceNow Architects to implement scalable, standards-based solutions
  • Participate in Agile and SAFe ceremonies, including sprint planning, reviews, and retrospectives
  • Perform code reviews and ensure adherence to development standards and best practices
  • Support platform upgrades, patching, and performance tuning
  • Troubleshoot and resolve ServiceNow defects and production issues
  • Ensure configurations and customizations align with federal security and compliance requirements
  • Contribute to technical documentation and knowledge sharing across the team

Requirements

  • 3+ years of hands-on ServiceNow development experience
  • Strong experience developing custom ServiceNow applications and platform configurations
  • Proficiency with ServiceNow scripting (JavaScript, Glide APIs)
  • Experience working in Agile or SAFe delivery environments
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • ServiceNow Certified Systems Administrator (CSA)
Benefits
  • iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected] . Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow developmentServiceNow ITSMServiceNow ITOMServiceNow CMDBJavaScriptGlide APIsAgileSAFecustom applicationsworkflows
Soft Skills
collaborationproblem-solvingcommunicationdocumentationteamworkadherence to standardsknowledge sharingcode reviewperformance tuningtroubleshooting
Certifications
ServiceNow Certified Systems AdministratorBachelor’s degree in computer scienceBachelor’s degree in Information Technology