ITCareerHub

First-Line Manager, German & English

ITCareerHub

full-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €500 - €1,000 per month

Job Level

Junior

About the role

  • Respond to all incoming inquiries within 5–7 minutes.
  • Promptly follow up on missed calls in accordance with our contact protocol.
  • Collect initial information from clients, strictly following the script.
  • Communicate with clients in writing (WhatsApp / Email).
  • Accurately log deals in the CRM and manage the sales pipeline efficiently.
  • Make outbound calls for various purposes: inviting people to webinars, informing them about promotions, conducting customer-development interviews, etc.

Requirements

  • Strong communication skills and clear spoken language.
  • Sociable — comfortable speaking with a wide range of people.
  • Friendly and able to build rapport quickly.
  • A genuine interest in working with people.
  • Emotional stability and the ability to adapt quickly to unexpected situations.
  • A desire to grow and develop a career in sales.
  • Fluent English and German (spoken and written).
  • Russian language skills are a strong plus.
Benefits
  • Remote work.
  • Fixed salary of €500 + KPI-based bonus: €5 for every lead where a manager schedules a consultation.
  • Well-established scripts and procedures.
  • Employment contract with a German company.
  • Full-time position: 5 days a week.
  • Opportunities for career growth.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRMsales pipeline managementcustomer-development interviews
Soft Skills
communication skillssociablerapport buildingemotional stabilityadaptabilityinterest in working with peopledesire to grow in sales