iT1

Inside Sales Support Representative

iT1

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

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About the role

  • - Assist with Account Management of active accounts
  • - Build strong relationships with clients, partners, and teammates
  • - Help ensure overall success for clients and iT1
  • - Provide overall excellent customer service to help complete any customer requests and resolve potential issues
  • - Support the sales team by completing the order process within our internal systems
  • - Invoicing of customers
  • - Providing shipment tracking information to customers and Account Managers
  • - Responsible for pricing, sourcing, quoting, and deal registrations
  • - Work with the Accounting department in supporting accounts payable and receivable processes
  • - Work with customers and manufacturers to facilitate return requests
  • - Produce and distribute internal and external reports as needed
  • - Perform other duties as needed

Requirements

  • - Excellent communication skills, both written and verbal
  • - Possess high-level organization and time-management skills
  • - The ability to work quickly and accurately in both independent and team situations
  • - Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software
  • - The aptitude for learning new systems quickly
  • - Previous sales support or administrative/data entry experience
  • - The ability to juggle a variety of tasks at the same time
  • - Demonstrated consistency in values, principles, and work ethic
Benefits
  • - Medical, dental, and vision benefits with highly subsidized premiums
  • - Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
  • - 401(k) Plan with employer match
  • - Onsite Fitness Center
  • - Onsite Monthly Massages
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoicingpricingsourcingquotingdeal registrationcustomer requests resolutionshipment trackingaccounts payableaccounts receivabledata entry
Soft Skills
communication skillsorganization skillstime-management skillsindependent workteamworkmultitaskingwork ethiccustomer servicerelationship buildingproblem-solving